How to get a NEW ACCOUNT on SISSA or RENEW it

Account and network policies

The Italian Republic laws as well as standard networking policies govern the use of the account.
You can find a complete explanation here: SISSA Network computing policy

Note that, due to Italian laws, people who do not have a justified relationship or contract with the School CANNOT obtain/maintain a SISSA account, as communicated in the Users' Committee of June 2007 (Italian only).


The SISSA account provides the following facilities:

* possibility to have a SISSA e-mail (standard account only)
* Eduroam network access
* SISSA workstations usage
* remote SSH access to the SISSA Linux workstations (via VPN)
* Remote Desktop Connection to the SISSA Windows workstations (via VPN)
* Multifunctional printers
* Several licences and softwares
* High Performance Computing

STANDARD SISSA account


  • If you are not invited as a guest/visitor, your account will be created by the relevant office or secretariat following the formalization of your employment, study or collaboration contract.

Account creation is almost fully automated and depends on the correct entry of your personal details and position information by the responsible office.

  • You will receive an email notification about the creation of your account, with the first access password and activation date and duration.
  • Please change it immediately after the opening of your account (please read the HOWTO change password page);
Your SISSA username is generated automatically and cannot be changed.
The username normally consists of the first letter of your first name followed by your surname, shortened when necessary.
An additional email alias in the format: name.surname@sissa.it will also be created. This alias may be used only as an alternative email address and is not valid for authentication.
You must always use your assigned SISSA username to log in.
If your position at SISSA changes when your account is renewed (e.g. from student to collaborator), your access to certain licenses and the amount of available storage space may also change!

VISITOR / GUEST account

Only authorized SISSA personnel may invite guests and visitors to SISSA.
Further informations about the invitation and registration procedures are available in the SISSA Visitor FAQ.

Guests and visitors are entitled to a SISSA account; however, no SISSA email address is provided (Comitato Utenti ITCS 9/11/2010).

The account will be activated on the requested date. All the necessary information, including the first-time password and the corresponding account validity dates, will be sent to the contact email address provided during registration.

Account renewal

To request a renewal, your account must still be active!


You can find the renewal request procedure HERE.

Please check your contact email address regularly, as account expiration notices will be sent exclusively to that address.

Users must NOT to send their renewal requests directly to helpdesk@sissa.it ; ITCS staff can not change your expiration date.

Have you already requested an account renewal and subsequently signed a SISSA contract covering the same period?
In some cases, the existing renewal record may prevent you from accessing certain benefits, such as specific software licences.
If this happens, please contact helpdesk@sissa.it so that we can remove the previous renewal record.

Are you leaving SISSA? HERE you'll find some useful informations (email forwarding, etc.)

For any technical problems write to helpdesk@sissa.it.

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