Windows 10/11 pre-configuration step


Windows 10/11 a missing registry key causes printer installations to fail:

a) Click on the down arrow to see details:

Click on the down arrow to see details

and check the error code:

...message Operation failed with error 0x000006d1

b) Download the file that match:

  • The message is Operation failed with error 0x000006d1, please download error_0x000006d1
  • The message is Operation failed with error 0x00000709, please download error_0x00000709


c) Double click on the downloaded file and accept to import this settings into the registry.


Restart your computer and retry the printer installation.

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