ROUNDCUBE - E-mail filters management

General information about e-mail filters

Every incoming e-mail is filtered by some e-mail filter rules (spam, vacation, forward, filters, personal filter rules). You can manage them using SISSA webmail service (Horde or Roundcube) ONLY.
All e-mail clients (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so any e-mail client can not overwrite or overtake the rules fixed/managed through webmail service.

Please note: the settings defined using Horde are not exportable to Roundcube and viceversa.
After defining a rule through webmail service, this will be active until when you change or overwrite it. The activated filters are the ones which have been saved for last.

  • Setting/modifying a configuration (filters too) using Roundcube will overwrite Horde rules and viceversa. To avoid any problem, to modify/enable/disable your e-mail filter rules use always the same webmail service. NOT BOTH!! For example: you have NOT to set forward and vacation with Horde and then spam filter settings with Roundcube… or viceversa.
  • You can read/send/manage your e-mails using Roundcube, and use the filter settings set through Horde without any problem.

warning! Some e-mail folders are created during the account creation: Drafts, Junk, Sent, Trash. Please do not delete, rename or change anything related to these e-mail folders, otherwise the antispam filter and other e-mail functions could not work correctly using alpine or webmail.

2011/08/30 12:41 · Marina Picek

WEBMAIL FILTER RULE ORDER: you can change the order of your filters rules clicking on the arrows on the right of each filter name. We kindly suggest to keep your Spam Filter rule on the first position.

2011/08/30 12:26 · Marina Picek

The Spam Filter rule is the only standard rule of Roundcube.

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) This is the Filters window-tab.
Please note on the left there are the Filters and the Example Filters sections.
In the example it is highlighted the plus sign to create new rules.

Please remember: the Spam Filter rule is the only standard rule of Roundcube.
Look what you can find on the left...


Here you can:

  • change rules order, clicking on the arrow near each rule name in the Filters section (we kindly suggest you to keep always your Spam Filter rule on the first position);
  • create a new rule, clicking on the plus sign located on the left button of the Example Filters section;
  • select an existing rule in the Filter section in order to:
    • change its content (confirm clicking on Save);
    • disable/re-enable a rule, putting/removing a check in the Disable rule box (confirm clicking on Save);
    • delete a rule, clicking on Delete.


Automatic delivering into a folder checking incoming e-mails

In the following example all incoming e-mails from a specific sender (in the example joan@square.it) will be automatically placed in an already existing folder (in the example joan).

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) Click on the plus sign located on the left button of the Example Filters section.
Look for the plus sign and click on it...


e)

  • 1) Write in the Filter name field a rule name (in the example joan-rule);

in the Filter Rules section:

  • 2) put a check in the matching all of the following rules box;
  • 3) in the first drop down list select Sender;
  • 4) in the second drop down list contains has to be already present, otherwise please select it;
  • 5) in the third field write the e-mail address of the sender (for example joan@square.it);

in the Filters Actions section:

  • 6) in the first drop down list Move message to has to be already present, otherwise please select it;
  • 7) in the second drop down list select an already existing folder name (for example joan);
  • 8) at the end click on Save.


Fill in carefully the fields, then save your personal rule...


f) The Roundcube webmail service will inform you that ” Filter saved successfully ”.
Please note: in the Filter section on the left of the window, your new forward rule will appear.
Check the content fo the Filters section on the left.



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