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services:network:internal:vpnclient-mac [2020/03/04 11:30]
ace created 		services:network:internal:vpnclient-mac [2024/01/26 11:19] (current)
giunta [Cannot Install Cisco VPN because Cisco VPN Already Installed]
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 ==== 2. Install the Cisco AnyConnect VPN Client ==== ==== 2. Install the Cisco AnyConnect VPN Client ====
 +from the previous download page, just click the ''​Instructions''​ button and scroll down the screen, to have a detailed step by step tutorial:
  
 +{{ :​services:​network:​internal:​rvpn_mac5.png?​400 |}}
  
 +  - Click the **Download** button to save the installation package
 +  - Locate and open the downloaded file
 +  - The file will mount a disk image. Open this disk and lauch a file named "​anyconnect-macosx-XXXXXX
 +  - Click **Continue** on this "​Welcome to the AnyConnect Secure Mobility Client Installer"​ screen
 +  - Click **Continue** on the license agreement screen and then click **Agree** on the slide down dialog
 +  - Click **Install** to begin installation
 +  - Because Cisco AnyConnect Secure Mobility Client requires administrative privileges, enter your device'​s password to install
 +  - When you see "The installation was successful"​ window, the client is ready for use
 +  - To open the Cisco AnyConnect Secure Mobility Client, browse your Application folder and double click
 +
 +==== 3. Launch the Cisco AnyConnect VPN Client and connect to SISSA VPN Server ====
 +
 +  * Launch the Cisco AnyConnect Mobility Client
 +
 +{{ :​services:​network:​internal:​rvpn_mac17.png?​400 |}}
 +
 +  * type **<color #​7092be>​vpn.sissa.it</​color>​** in the “Ready to connect.” box, and type Connect
 +
 +{{ :​services:​network:​internal:​rvpn_mac18.png?​400 |}}
 +
 +  * Insert your Username and Password, then click ''​Connect''​
 +
 +{{ :​services:​network:​internal:​rvpn_mac19.png?​400 |}}
 +
 +  * If you typed valid credential, you should now see the Welcome banner
 +
 +{{ :​services:​network:​internal:​rvpn_mac20.png?​400 |}}
 +
 +Click ''​Accept''​ to start the VPN tunnel. You should now see a box in the top left of the screen “Connected vpn.sissa.it”
 +
 +{{ :​services:​network:​internal:​rvpn_mac21.png?​400 |}}
 +
 +==== 4. Disconnect from SISSA VPN Server ====
 +
 +After you have done your job, disconnect from the SISSA VPN Server:
 +
 +  * Click the Cisco AnyConnect Secure Mobility Client icon from the “Active Application” tab, in the lower right of the taskbar
 +
 +{{ :​services:​network:​internal:​rvpn_mac22.png?​400 |}}
 +
 +  * The app box will pop up on the desktop. Click ''​Disconnect''​ in the Cisco AnyConnect Mobility Client app box
 +
 +{{ :​services:​network:​internal:​rvpn_mac23.png?​400 |}}
 +
 +===== FAQ =====
 +
 +==== Cannot Install Cisco VPN because Cisco VPN Already Installed ====
 +
 +If you try to install the VPN but you're getting the error ''​Client is already installed''​ this is because there is a previous installation of the Cisco Anyconnect VPN still on your machine.
 +
 +{{:​services:​network:​internal:​cisco_anyconnect_error_already_installed.png?​400|}}
 +
 +First check if it is still installed:
 +
 +  * From the Finder go to the Application folder.
 +  * Look for the ''​Cisco''​ folder and open the folder.
 +  * Then double click on ''​Uninstall Anyconnect''​ to start uninstall process.
 +  * Follow the onscreen instructions.
 +  * Reboot.
 +
 +If nothing is there, here is the procedure for manually uninstalling the AnyConnect client:
 +
 +  * Go to Applications > Utilities > Terminal.
 +  * Type in the following command at the prompt:
 +
 +<code bash>
 +sudo /​opt/​cisco/​anyconnect/​bin/​anyconnect_uninstall.sh
 +</​code>​
 +
 +  * Enter your Mac password.
 +  * Follow the onscreen instructions.
 +  * Reboot.
 +
 +If you are still having problems, run this command from the Terminal (as above) and then reboot:
 +
 +<code bash>
 +sudo pkgutil --forget com.cisco.pkg.anyconnect.vpn
 +</​code>​