Differences

This shows you the differences between two versions of the page.

--- software:mathematica-home [2022/10/03 10:59]
giunta ↷ Page moved from services:internal:mathematica-home to software:mathematica-home
+++ software:mathematica-home [2025/01/22 09:50] (current)
giunta [Eligibility]
@@ Line 1: / Line 1: @@
-====== Mathematica Licenses ======
+====== Mathematica Desktop e Online Licenses ======
 Mathematica is the integrated system for the complete development, computation, simulation, analysis, and documentation of technical problems in a unified, platform-independent working environment using Wolfram Language.
 ==== Eligibility ====
-  * Faculty, staff, and students are eligible to use Mathematica on SISSA workstations or personal computer
+  * Faculty, staff and students are eligible to use Mathematica on their personal computer and online in a browser web.
+  * The agreement supports the use of Mathematica in instruction and academic research
   * Licensing is renewed annually and is available only to **active** students, faculty, and staff
+If you're not eligible for a desktop or an online license (for example: you're a visitor or an external collaborator), you can still use the [[software:mathematica-internal|Network License Server]] provided by SISSA, but **ONLY** when you are connected to the SISSA network or to [[services:network:internal:vpnclient|SISSA Remote VPN]].
 ===== How To Get A Copy =====
-  - Go to [[https://www.wolfram.com/siteinfo|Wolfram Site]], enter your SISSA email address, check the personal data retention checkbox and click Continue. \\ \\ {{:services:internal:wolfram_siteinfo.png?600|}} \\ \\
+  - Go to [[https://www.wolfram.com/siteinfo|Wolfram Site]], enter your SISSA email address, check the personal data retention checkbox and click Continue. \\ \\ {{:software:wolfram_siteinfo.png?600|}} \\ \\
-  - Click the link to download Mathematica for your operating system. \\ \\ {{:services:internal:wolfram_product.png?600|}}
+  - Click the link to download Mathematica for your operating system. \\ \\ {{:software:wolfram_product.png?600|}}
 ===== Installation guides =====
@@ Line 20: / Line 23: @@
 ===== Activate Mathematica using single sign-on =====
-  - Start Mathematica. The Activation dialog appears. Click ''Sign In'' to start activating Mathematica using your SISSA credentials. \\ \\ {{:services:internal:wolfram_mathematica_activate.png?600|}} \\ \\
+  - Start Mathematica. The Activation dialog appears. Click ''Sign In'' to start activating Mathematica using your SISSA credentials. \\ \\ {{:software:wolfram_mathematica_activate.png?600|}} \\ \\
-  - Wolfram’s SSO sign-in page opens in your default web browser. Enter your SISSA email address and click "Continue". You will be directed to SISSA SSO authentication webpage. \\ \\ {{:services:internal:wolfram_userpage.png?600|}} \\ \\
+  - Wolfram’s SSO sign-in page opens in your default web browser. Enter your SISSA email address and click "Continue". You will be directed to SISSA SSO authentication webpage. \\ \\ {{:software:wolfram_userpage.png?600|}} \\ \\
   - Enter and submit your SISSA credentials.
-    * If this is your first time signing in, follow the prompts to sign in through SISSA authentication system. \\ \\ {{:services:internal:wolfram_sissa_sso.png?600|}} \\ \\ If you already have a Wolfram ID, you will be prompted to link up your Wolfram ID with your SISSA SSO credentials. \\ \\
+    * If this is your first time signing in, follow the prompts to sign in through SISSA authentication system. \\ \\ {{:software:wolfram_sissa_sso.png?600|}} \\ \\ If you already have a Wolfram ID, you will be prompted to link up your Wolfram ID with your SISSA SSO credentials. \\ \\
-    * If you have signed in before, choose the option to sign in through ''International School for Advanced Studies'' and follow the prompts to sign in through SISSA authentication system. \\ \\ {{:services:internal:wolfram_select_method.png?600|}} \\ \\
+    * If you have signed in before, choose the option to sign in through ''International School for Advanced Studies'' and follow the prompts to sign in through SISSA authentication system. \\ \\ {{:software:wolfram_select_method.png?600|}} \\ \\
-  - Wolfram’s //Sign In Successful// message appears in your browser.  \\ \\ {{:services:internal:wolfram_singin.png?600|}} \\ \\
+  - Wolfram’s //Sign In Successful// message appears in your browser.  \\ \\ {{:software:wolfram_singin.png?600|}} \\ \\
-  - Return to the Activation dialog in your Wolfram product. \\ \\ {{:services:internal:wolfram_activating.png?600|}} \\ \\
+  - Return to the Activation dialog in your Wolfram product. \\ \\ {{:software:wolfram_activating.png?600|}} \\ \\
-  - Wait for the activation to complete. Once done, Mathamatica startup screen appears. \\ \\ {{:services:internal:wolfram_activated.png?600|}} \\ \\ {{:services:internal:wolfram_mathematica13.png?600|}} \\ \\
+  - Wait for the activation to complete. Once done, Mathamatica startup screen appears. \\ \\ {{:software:wolfram_activated.png?600|}} \\ \\ {{:software:wolfram_mathematica13.png?600|}} \\ \\
   - Your Wolfram product is now activated.
 Visit the [[https://support.wolfram.com/54713|Wolfram website]] for additional guidance on logging in to access software products. If you have any questions, contact the [[helpdesk@sissa.it|HelpDesk]]
+===== FAQ =====
+==== Wrong license expiration date ====
+If Mathematica is showing a wrong license expiration date:
+  - Exit Mathematica
+  - Delete the mathpass file, which contains the license information.
+  - The mathpass file’s location depends on the platform you are using. Please follow this [[https://support.wolfram.com/25655|guide]] to locate mathpass file.
+  - Upon restart, Mathematica will prompt you to [[software:mathematica-home#activate_mathematica_using_single_sign-on|activate]].