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services:accounts:leavingsissa [2011/10/14 09:06] marina [FORWARD of your incoming mail] |
services:accounts:leavingsissa [2022/09/27 13:49] (current) giunta [FORWARD of your incoming mail] |
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| - | ====== When your SISSA main cluster account will be closed soon ====== | + | ====== When your SISSA account will be closed ====== |
| ===== Warnings & How to get an account renewal ===== | ===== Warnings & How to get an account renewal ===== | ||
| - | Before your account will be closed, you will receive some warnings. \\ | + | Before your account will be closed, you will receive several email warnings. \\ |
| Warnings before your account expiration date: three months, two months, one month, 14 days, 7 days, 3 days... then daily.\\ | Warnings before your account expiration date: three months, two months, one month, 14 days, 7 days, 3 days... then daily.\\ | ||
| If you need to change your account expiration date, | If you need to change your account expiration date, | ||
| Line 10: | Line 10: | ||
| ---- | ---- | ||
| - | ===== FORWARD of your incoming mail ===== | + | ===== Transfer email messages to another account ===== |
| - | <color purple >You can set the e-mail forwarding service, </color>** <color purple >before the closing of your account</color>**,\\ | + | |
| - | to receive e-mails sent to your SISSA account at another e-mail address.\\ | + | |
| - | During closing account operations, if the forward is set, an automatic program **set your forward for 6 months after the expiration date**.\\ | + | |
| - | After 6 months your forward will be removed and the subsequent mails (sent to your e-mail address@sissa) will be rejected. \\ | + | |
| - | The staff can not enable/activate the forward for you.\\ | + | |
| - | You can set the forward through the Webmail service at http://webmail.sissa.it/ \\ | + | |
| - | * [[webmail-horde:forward-vacation-n:horde-f-v|How to manage forward or vacation using HORDE]] | + | |
| - | * [[webmail-rc:forward-vacation:rc-f-v|How to manage forward or vacation using ROUNDCUBE]] | + | |
| + | Use Outlook client (Windows or MacOS only) to transfer messages between email accounts, because you can add multiple email accounts to one profile, and then easily transfer messages from one mailbox to another; other mail clients sometimes encounter transfer issues. | ||
| - | ** | + | These instructions are for transferring from SISSA Microsoft365 to another email account, but also work well for transferring from another email account to SISSA Microsoft365 by dragging and dropping messages as noted: |
| - | Please, before leaving SISSA, warn all your contacts that your e-mail address@sissa will cease to exist.** | + | |
| + | - **Configure Outlook to access SISSA Microsoft365 account:** \\ Follow the appropriate instructions for adding your Exchange mailbox: | ||
| + | * [[https://support.microsoft.com/en-us/office/add-an-outlook-com-or-microsoft-365-account-7c031aff-0ceb-435a-ada9-a389cfc8ddca|Add SISSA Microsoft 365 account in Outlook for Windows]] | ||
| + | * [[https://support.microsoft.com/office/add-an-outlook-com-or-microsoft-365-account-in-outlook-for-mac-37cf645f-0f81-4e88-b5e1-bfe4b20b9b00|Add SISSA Microsoft 365 account in Outlook for Mac]] | ||
| + | - **Add the destination email account to Outlook:** \\ To add a Gmail, Hotmail, or Yahoo email account to Outlook, follow the configuration instructions supplied by your email provider. | ||
| + | - **Transfer messages:** \\ After adding both email accounts to Outlook, you can transfer messages by dragging them from your SISSA Microsoft365 account and dropping them into the destination email account. \\ When transferring messages, keep the following in mind: | ||
| + | * Use a wired connection to the internet instead of a wireless connection. Wired connections are more stable and have less data loss. | ||
| + | * You might occasionally see the Windows hourglass or the Mac spinning beach ball signifying that your computer's memory is being taxed, or a variety of failure and "not responding" messages. These messages will usually disappear if you allow the process to continue to run. | ||
| + | * Check all folders and subfolders, including your ''Sent'' folder, for messages you want to keep. | ||
| + | * Select the messages to transfer, and choose ''Copy'' (not ''Move''), so that if there are any issues with the transfer, the messages will not be removed from SISSA Microsoft365, and the transfer can be reattempted. | ||
| + | |||
| + | ===== Save email messages on your computer ===== | ||
| + | You may choose to configure your mail account within Outlook so that it archives email into personal folders stored locally on your computer's hard drive. In this case, your mail will be saved as a single file on your computer yet will still be displayed in Outlook properly. Alternative mail clients and configuration methods are available depending on your operating system and email account; however, mail clients besides Outlook have more limited support for archiving. | ||
| + | |||
| + | For instructions using Outlook, see [[https://support.microsoft.com/office/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91?ui=en-us&rs=en-us&ad=us|Export or backup email, contacts, and calendar to an Outlook .pst file]]. | ||
| + | |||
| + | ===== Forward your incoming mail ===== | ||
| + | Forward ??? what is that???: Redirect/send your incoming SISSA e-mails to another e-mail address.\\ | ||
| + | \\ | ||
| + | You can **activate the e-mail forward** when you prefer using SISSA Webmail service, but you have to do it **<color purple >before the expiration date of your account</color>**.\\ | ||
| + | |||
| + | After your account expiration date, this redirection will be active for other **6 months, then** the forward-redirection will be removed and the subsequent mails (sent to your e-mail address@sissa.it) **will be rejected. **.\\ | ||
| + | * The staff can not enable/activate the forward for you.\\ | ||
| + | * You can set the forward through the [[https://outlook.com/sissa.it|Webmail service]] | ||
| + | |||
| + | Once you login in outlook with your SISSA account | ||
| + | * click on "settings" (the little wheel in the up-right corner on the screen), | ||
| + | * in the "Search Outlook settings" box on te right write "forward" | ||
| + | * clik on "enable forwarding" and insert your email address where you want the SISSA email will be sent | ||
| + | * click on "Save" | ||
| + | * It is not necessary to keep an email also in SISSA | ||
| + | |||
| + | Please, before leaving SISSA, warn all your contacts that your e-mail address@sissa will cease to exist. | ||
| <note i> | <note i> | ||
| - | BACKUP YOUR FILES AND E-MAILS before leaving SISSA, DO NOT WAIT THE LAST MINUTE!!\\ | + | BACKUP YOUR FILES AND E-MAILS before leaving SISSA, DO NOT WAIT THE LAST MINUTE!!\\ |
| - | Please note: Other e-mail filter rules (vacation, spam filters...) will not work after account closing. | + | Please note: Other e-mail filter rules (vacation, spam filters...) will not work after account closing. |
| </note> | </note> | ||
| Line 34: | Line 59: | ||
| Your web pages will be visible for about 6 months after the expiration date of your account. | Your web pages will be visible for about 6 months after the expiration date of your account. | ||
| \\ | \\ | ||
| - | BUT we suggest that you set a REDIRECT to your new web site | + | BUT we suggest that you set a [[https://www.google.com/search?q=redirect+html|REDIRECT]] to your new web site |
| (if you have one) before the expiration date of your account (after you can | (if you have one) before the expiration date of your account (after you can | ||
| not access/modify to your files). | not access/modify to your files). | ||
| Line 44: | Line 69: | ||
| After identifying the files and directory you need to copy, you can use one or more of these ways: | After identifying the files and directory you need to copy, you can use one or more of these ways: | ||
| * copy them --using the **scp** or **sftp** commands-- on your new working site (possibly not during the " hot " hours of the day, the best moments are late evening or very early morning); | * copy them --using the **scp** or **sftp** commands-- on your new working site (possibly not during the " hot " hours of the day, the best moments are late evening or very early morning); | ||
| - | * copy them on CD using the K3b program (not all our workstation have a cdwriter or dvdwriter device). SIS (the computer staff) do not provide CD or DVD for your personal use, please ask to [[store@sissa.it]]; | + | * copy them on CD using the K3b program (not all our workstation have a cdwriter or dvdwriter device). ITCS (the computer staff) do not provide CD or DVD for your personal use, please ask to [[store@sissa.it]]; |
| * copy them on your laptop or on your pendrive, if you have it. | * copy them on your laptop or on your pendrive, if you have it. | ||
| ==== ADVICES ==== | ==== ADVICES ==== | ||
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| ---- | ---- | ||
| - | |||
| - | ===== How to copy your E-MAIL FOLDERS ===== | ||
| - | |||
| - | If you need to save your e-mail folders (from our e-mail server), you have to copy them on your directories using **THUNDERBIRD**.\\ | ||
| - | |||
| - | * If you use **thunderbird for the first time** please read and follow the instructions on the page: [[:thunderbird:e-mail_clients:configuration|How to configure Thunderbird to use SISSA e-mail services (first part)]]. | ||
| - | |||
| - | * If you have already used thunderbird, please read [[services:e-mail_service:e-mail_clients_setup#If you have already used thunderbird|thunderbird page to check the settings. ]] | ||
| - | {{ :services:accounts:th5.jpg?150x100|Drag your folder into Local folder...}} | ||
| - | * To copy a folder from imap server to local folders, you have to select and drag a folder in the same //Thunderbird window// acting on its left sidebar: (on the left sidebar //All Folders//) select //**your folder**// (in the example its name is //newinfo//) and then **drag it** to the **Local Folders** icon/name.\\ | ||
| - | === About your local e-mail folders === | ||
| - | Are you sure that they are saved in a useful area (not /scratch) on your laptop or in a subdirectory of your home directory? \\ | ||
| - | Do you need to know where they are located to copy them on a CD/DVD later?\\ | ||
| - | * Select **Local Folders** icon/name; | ||
| - | * then select **View settings for this account**; | ||
| - | * read/check the content of the **Local directory:** field | ||
| - | |||
| - | ---- | ||
| - | |||
| - | ==== FAQ about copying your e-mails ==== | ||
| - | === File extension .msf === | ||
| - | Some useful information about files with the extension .msf extracted from these pages: \\ | ||
| - | http://www.mozilla.org/support/thunderbird/faq#export http://www.mozilla.org/support/thunderbird/faq#import \\ | ||
| - | |||
| - | === How do I export e-mail messages to another mail program or computer? === | ||
| - | Thunderbird's mail files are in the standard plain text " mbox " format, | ||
| - | which almost all mail programs can use or import. Many proprietary | ||
| - | mail programs have a function to import from Eudora, which also uses | ||
| - | the " mbox " format; this function should read your Mozilla mail files | ||
| - | properly.\\ | ||
| - | Your mail files are inside your profile (see the Profile Folder), in | ||
| - | the Mail and (if you use IMAP) ImapMail folders. Each mail folder | ||
| - | (Inbox, Sent, etc.) is stored as two files — one with no extension | ||
| - | (e.g. INBOX), which is the mail file itself (in "mbox" format), and | ||
| - | one with an .msf extension (e.g. INBOX.msf), which is the index (Mail | ||
| - | Summary File) to the mail file. Tell the other program to import mail | ||
| - | from the file with no extension.\\ | ||
| - | If you want to transfer a mail file to another Mozilla profile or | ||
| - | another installation of Mozilla, simply put the mail file into the | ||
| - | other installation's Mail folder. | ||
| - | \\ | ||
| - | === How do I import e-mail messages from another mail program? === | ||
| - | |||
| - | Go to **Tools > Import**, which will bring up a dialog to guide you | ||
| - | through the process. | ||