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printing:printers_install:os_windows:windows:windows-net-printers-errors [2023/03/08 13:43] ritossa |
printing:printers_install:os_windows:windows:windows-net-printers-errors [2023/03/08 13:54] (current) ritossa ↷ Page name changed from printing:printers_install:os_windows:windows:windows-errors to printing:printers_install:os_windows:windows:windows-net-printers-errors |
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- | Windows 10/11 a missing registry key causes printer installations to fail | + | Windows 10/11 a missing registry key causes printer installations to fail: |
- | \\ | + | a) Click on the down arrow to see details: |
- | a) Click on the down arrow to see details. | + | {{:printing:printers_install:os_windows:windows:win8error_1.png?|Click on the down arrow to see details}}\\ |
- | {{:printing:printers_install:os_windows:windows:win8error_1.png?|Click on the down arrow to see details}}\\ | + | and check the error code: |
- | \\ | + | |
- | b) If the message is **Operation failed with error 0x000006d1**, please download | ||
- | {{:printing:printers_install:os_windows:windows:error_0x000006d1.reg|error_0x000006d1}}. | ||
- | {{ :printing:printers_install:os_windows:windows:error0x000006d1.reg |error_0x000006d1}} | ||
{{:printing:printers_install:os_windows:windows:win8error_2.png?direct|...message Operation failed with error 0x000006d1}}\\ | {{:printing:printers_install:os_windows:windows:win8error_2.png?direct|...message Operation failed with error 0x000006d1}}\\ | ||
+ | |||
+ | b) Download the file that match: | ||
+ | * The message is **Operation failed with error 0x000006d1**, please download {{:printing:printers_install:os_windows:windows:error0x000006d1.reg |error_0x000006d1}} | ||
+ | * The message is **Operation failed with error 0x00000709**, please download {{:printing:printers_install:os_windows:windows:error0x00000709.reg |error_0x00000709}} | ||
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- | c) Double click on the win8print registry file and accept to import this settings into the registry.\\ | + | c) Double click on the downloaded file and accept to import this settings into the registry.\\ |
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Restart your computer and retry the [[:printing:printers_install:os_windows:windows:print-windows#internal|printer installation]]. | Restart your computer and retry the [[:printing:printers_install:os_windows:windows:print-windows#internal|printer installation]]. | ||