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workstations:rebootcorretto [2009/12/18 10:33] marina |
workstations:rebootcorretto [2011/06/07 09:28] (current) marina |
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| - | ====== I can login but I can not access to my files ====== | + | ====== I can login, but I can not access to my files ====== |
| - | Due to a problem on the file system server or due to a network problem, your workstation can lose "the contact" with | + | Due to a problem on the file system server or due to a network problem, your workstation can lose the contact with |
| - | your file system. Wait a minute before acting, it could be a temporary problem.\\ | + | the file system of your sector. Wait a minute before acting, it could be a temporary problem.\\ |
| - | If our helpdesk service is not reacheable, you can try __to reboot your workstation correctly__ in order to resume the contact with your file system:\\ | + | |
| - | * **1)** switch in text mode typing in the same time CTRL ALT F1, | + | |
| - | * **2)** then CTRL ALT DEL | + | If our helpdesk service is not reacheable, you can try to reboot your workstation correctly in order to resume the contact with your file system.\\ |
| + | |||
| + | == How to reboot my workstation correctly == | ||
| + | * **1)** switch in text mode typing simultaneously **<CTRL> <ALT> F1** | ||
| + | * **2)** then **<CTRL> <ALT> <DEL>**. | ||
| or | or | ||
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| * restart your workstation choosing the restart option on the login screen. | * restart your workstation choosing the restart option on the login screen. | ||
| - | **If the connection does not resume**, there is another problem, so **do no try again**.\\ | + | **If the connection does not resume**, there is another problem, so **do no try again**, please contact |
| - | Send an e-mail to helpdesk@sissa.it\\ | + | helpdesk service.\\ |