Your e-mail filters

Every incoming e-mail is filtered by some e-mail filter rules (spam, vacation, forward, filters, personal filter rules). You can manage them using SISSA webmail service (Horde or Roundcube) ONLY.
All e-mail clients (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so any e-mail client can not overwrite or overtake the rules fixed/managed through webmail service.

Please note: the settings defined using Horde are not exportable to Roundcube and viceversa.
After defining a rule through webmail service, this will be active until when you change or overwrite it. The activated filters are the ones which have been saved for last.

  • Setting/modifying a configuration (filters too) using Roundcube will overwrite Horde rules and viceversa. To avoid any problem, to modify/enable/disable your e-mail filter rules use always the same webmail service. NOT BOTH!! For example: you have NOT to set forward and vacation with Horde and then spam filter settings with Roundcube… or viceversa.
  • You can read/send/manage your e-mails using Roundcube, and use the filter settings set through Horde without any problem.

warning! Some e-mail folders are created during the account creation: Drafts, Junk, Sent, Trash. Please do not delete, rename or change anything related to these e-mail folders, otherwise the antispam filter and other e-mail functions could not work correctly using alpine or webmail.

2011/08/30 12:41 · Marina Picek

WEBMAIL FILTER RULE ORDER: you can change the order of your filters rules clicking on the arrows on the right of each filter name. We kindly suggest to keep your Spam Filter rule on the first position.

2011/08/30 12:26 · Marina Picek

DO NOT USE ANYMORE the .forward file created under your HOME directory
To SET an automatic forward address use WEBMAIL ONLY.

Create your forward rule


a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) Click on the plus sign located on the left bottom in the Example Filters section.
Look for the plus sign and click on it...


e)

  • 1) Write in the Filter name field a rule name (in the example forward);
  • 2) in the Filter Rules section, put a check in the all messages box;
  • 3) in the Filter Actions section, in the drop down list select Send a copy to (please note: to redirect all incoming mails to another e-mail address without keeping a copy in your SISSA Inbox, in this drop down list select Redirect message to);
  • 4) in the following field write the e-mail address where you wish to redirect your incoming e-mail (for example irma@tot.it);
  • 5) then click on Save.


Fill in this window carefully, then click on Save...


f) The roundcube webmail service will inform you that “ Filter saved successfully ”.
Please note: in the Filter section on the left of the window, your new forward rule will appear.
Check the returned status.





Disable/re-enable forward

How to disable/re-enable a forward rule previously created.


a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...

Disable forward

d) disable-forward:
In the Filters section on the left, select your forward rule (in the example forward).
Select your forward rule...


e) disable-forward:

  • 1) put a check in the Disable rule box on the right;
  • 2) then click on Save.

Disable forward rule...


f) disable-forward: The roundcube webmail service will inform you that “ Filter saved successfully ”. Please note: in the Filter section on the left of the window, your forward rule will appear : (Disabled) “.
Check the Disabled status on the left.


Re-enable forward

d) re-enable-forward:
In the Filters section on the left, select your forward rule (in the example forward).
Select your forward rule...


e) re-enable-forward:

  • 1) remove the check in the Disable rule box on the right (by clicking in it);
  • 2) then click on Save.

Re-enable forward rule...


e) re-enable-forward:
The roundcube webmail service will inform you that ” Filter saved successfully “. Please note: in the Filter section on the left of the window, your forward rule will appear without ” (Disabled) “ now.
Check the enable status on the left.




Change your forward rule

You can change the content of your forward rule, independently of whether the rule is enabled or disabled.

In the following example we use an enabled forward rule.

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) In Filters section, click on your forward rule name (in the example forward).
Select your forward rule...


e)

  • 1) In the following example, we are changing the e-mail address to where the incoming e-mails are redirected (in the example irma@mir.it);
  • 2) then click on Save.


Change the field you need, then save your forward rule...


f) The roundcube webmail service will inform you that ” Filter saved successfully ”.
Check the returned status.




To avoid any problems modify/enable/disable any filter always while using the same webmail service (horde or roundcube).

Create your vacation rule

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) Click on the plus sign located on the left bottom in the Example Filters section.
Look for the plus sign and click on it...


e)

  • 1) Write in the Filter name field a rule name (in the example vacation);
  • 2) in the Filter Rules section, put a check in the all messages box;
  • 3) in the Filter Actions section, in the drop down list select Out of Office Message, then the right side of this section will change:
    • we suggest you to keep the default settings of the fields Aliases and Charset;
    • change the content of the fields Period, Subject, Message depending on your needs;
  • 5) then click on Save.


Fill in this window carefully, then click on Save...


f) The roundcube webmail service will inform you that ” Filter saved successfully “.
Please note: in the Filter section on the left of the window, your new vacation rule will appear.

Please note: your vacation rule is running until when it will be disabled.

2011/09/08 12:07 · Marina Picek


Check the returned status.





Disable/re-enable vacation

How to disable/re-enable vacation a rule previously created.

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


Disable vacation

d) disable-vacation:
In the Filters section on the left, select your vacation rule (in the example vacation); Select Filters tab...


e) disable-vacation:

  • 1) In the Filters section on the left, select your vacation rule (in the example vacation);
  • 2) put a check in the Disable rule box on the right;
  • 3) then click on Save.

Put a check in the Disable rule box...


f) disable-vacation: The roundcube webmail service will inform you that ” Filter saved successfully “.
In the Filter section on the left of the window, your vacation rule will appear ” (Disabled) “ .
Check the Disabled status on the left.


Re-enable vacation

d) re-enable-vacation:
In the Filters section on the left, select your vacation rule (in the example vacation); Select Filters tab...


d) re-enable-vacation:

  • 1) remove the check in the Disable rule box on the right (by clicking in it);
  • 2) then click on Save.

Remove the check in the Disable rule box...


e) re-enable-vacation:
The roundcube webmail service will inform you that ” Filter saved successfully “.
In the Filter section on the left of the window, your vacation rule will appear without ” (Disabled) “ now.

Please note: your vacation rule is running until when it will be disabled.

2011/09/08 12:07 · Marina Picek


Check the enable status on the left.




Change your vacation rule

You can change the content of your vacation rule, independently of whether the rule is enabled or disabled.

In the following example, we use an enabled vacation rule.

a) On the webmail login page https://webmail.sissa.it, select roundcube.

b) Select Settings on the right top.
Select Settings on the right top...


2011/09/05 15:50 · Marina Picek

c) Select Filters tab.
Select Filters tab...


d) In Filters section, click on your vacation rule name (in the example vacation).
Select your vacation rule...


e)

  • 1) in the Filter Actions section:
    • we suggest to keep the default settings of the fields Aliases and Charset;
    • change the content of the fields Period, Subject, Message depending on your needs (in the example we are changing the content of the Message field);
  • 2) then click on Save.

Change the field you need, then save your vacation rule...


f) The roundcube webmail service will inform you that ” Filter saved successfully ”.
Check the returned status.





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