Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
webmail-rc:filter:rc-spam-level [2015/08/17 14:05] giunta |
— (current) | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== ROUNDCUBE: how to manage e-mail SPAM filter ====== | ||
| - | Except for some " old " users, all the incoming mail tagged as **[Maybe SPAM]** are automatically moved in the folder **Junk** (depending on your spam level value).\\ | ||
| - | **<color purple>The users who use POP can access to Spam folder using webmail service ONLY</color>**. | ||
| - | |||
| - | |||
| - | ==== General information about e-mail filters (SPAM included)==== | ||
| - | |||
| - | {{page>services:e-mail_service:filters-condivisa}} | ||
| - | |||
| - | ===== What is the spam level? ===== | ||
| - | {{page>services:e-mail_service:spam-lev-condivisa}} | ||
| - | |||
| - | ==== Clean the Junk folder ==== | ||
| - | |||
| - | :!: You have to check and empty the content of the **Junk** folder from time to time. | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ==== Change default value(s) ==== | ||
| - | {{page>webmail-rc:rc1-condivisa}} | ||
| - | |||
| - | c) Select **Filters** tab. \\ | ||
| - | {{f-v1.jpg|Select Filters tab...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | d) In //Filters// section, click on **Spam Filter** rule. | ||
| - | \\ | ||
| - | {{s1.jpg|Select your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | e) | ||
| - | * **1)** In the //Filter Rules// section, you can change the value of the **Test string** field, <color teal>do not change any other fields!!</color> ; | ||
| - | * **2)** then click on **Save**. | ||
| - | \\ | ||
| - | {{s2.jpg|Change the value of the Test string files ONLY, then save your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | f) The Roundcube webmail service will inform you that ” Filter saved successfully ”. | ||
| - | \\ | ||
| - | {{s3.jpg|Check the returned status.}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ---- | ||
| - | |||
| - | ==== Disable spam filter rule ==== | ||
| - | **Disable spam filter rule in order to receive all the incoming mails in your INBOX folder.**\\ | ||
| - | \\ | ||
| - | {{page>webmail-rc:rc1-condivisa}} | ||
| - | |||
| - | c) Select **Filters** tab. \\ | ||
| - | {{f-v1.jpg|Select Filters tab...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | d) In //Filters// section, click on **Spam Filter** rule. | ||
| - | \\ | ||
| - | {{s1.jpg|Select your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | e) | ||
| - | * **1)** Put a check in the //Disable rule// box on the right; | ||
| - | * **2)** then click on **Save**. | ||
| - | \\ | ||
| - | {{s4.jpg|Put a check in the Disable rule box on the right, then save your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | f) The Roundcube webmail service will inform you that ” Filter saved successfully ”. \\ | ||
| - | In the //Filter section// on the left of the window, your Spam Filter rule will appear " (Disabled) ". | ||
| - | \\ | ||
| - | {{s5.jpg|Check the Disabled status on the left.}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ---- | ||
| - | ---- | ||
| - | |||
| - | |||
| - | ==== Enable spam filter rule ==== | ||
| - | {{page>webmail-rc:rc1-condivisa}} | ||
| - | |||
| - | c) Select **Filters** tab. \\ | ||
| - | {{f-v1.jpg|Select Filters tab...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | d) In //Filters// section, click on //**Spam Filter**// rule. | ||
| - | \\ | ||
| - | {{s6.jpg|Select your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | e) | ||
| - | * **1)** **Remove the check** in the //Disable rule// box on the right (clicking in it); | ||
| - | * **2)** then click on **Save**. | ||
| - | \\ | ||
| - | {{s2b.jpg|Remove the check in the Disable rule box, then save your spam rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | f) The Roundcube webmail service will inform you that ” Filter saved successfully ”. \\ | ||
| - | In the Filter section on the left of the window, your Spam Filter rule will appear without " (Disabled) " now. | ||
| - | \\ | ||
| - | {{s3.jpg|Check the returned status.}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ---- | ||
| - | ---- | ||
| - | ==== Reset spam filter rule ==== | ||
| - | The Spam Filter rule is the only default rule of Roundcube. \\ | ||
| - | If you wish to reset it to default values, first you have to **delete** your Spam Filter rule, then | ||
| - | you have to **re-create** spam filter rule. | ||
| - | {{page>webmail-rc:rc1-condivisa}} | ||
| - | |||
| - | c) Select **Filters** tab. \\ | ||
| - | {{f-v1.jpg|Select Filters tab...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | d) In //Examples Filter// section, click on //**Spam Filter**// rule. | ||
| - | \\ | ||
| - | {{s1.jpg|Select Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | e) Click on **Delete**. | ||
| - | \\ | ||
| - | {{s2c.jpg|Delete your Spam Filter rule clicking on Delete...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | f) Confirm the operation, **click on OK**. | ||
| - | \\ | ||
| - | {{s9.jpg|Confirm the operation clicking on OK...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | g) In the //Filter// section on the left your Spam Filter rule does not exist any longer. | ||
| - | \\ | ||
| - | {{s7b.jpg|Check the Filter section status.}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | Now you have to [[#Re-create spam filter rule|re-create your spam filter rule]]. | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ---- | ||
| - | ---- | ||
| - | ==== Re-create spam filter rule ==== | ||
| - | The Spam Filter rule is the only default rule of Roundcube. \\ | ||
| - | If you have deleted unawares or deliberately this rule, | ||
| - | please execute the following instructions to re-recreate it.\\ | ||
| - | |||
| - | {{page>webmail-rc:rc1-condivisa}} | ||
| - | |||
| - | c) Select **Filters** tab. \\ | ||
| - | {{f-v1.jpg|Select Filters tab...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | d) In //Examples Filter// section, click on //**Spam Filter**// rule. | ||
| - | \\ | ||
| - | {{s7.jpg|Select Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | e) Click on **Save**. | ||
| - | \\ | ||
| - | {{s8.jpg|Save your Spam Filter rule...}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | f) The Roundcube webmail service will inform you that ” Filter saved successfully ”.\\ | ||
| - | You can see your Spam Filter rule in the //Filter// section on the left. | ||
| - | \\ | ||
| - | {{s3.jpg|Check the returned status.}} | ||
| - | \\ | ||
| - | \\ | ||
| - | \\ | ||
| - | ---- | ||
| - | ---- | ||