Your e-mail filters

Every incoming e-mail is filtered by some e-mail filter rules (spam, vacation, forward, filters, personal filter rules). You can manage them using SISSA webmail service (Horde or Roundcube) ONLY.
All e-mail clients (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so any e-mail client can not overwrite or overtake the rules fixed/managed through webmail service.

Please note: the settings defined using Horde are not exportable to Roundcube and viceversa.
After defining a rule through webmail service, this will be active until when you change or overwrite it. The activated filters are the ones which have been saved for last.

  • Setting/modifying a configuration (filters too) using Roundcube will overwrite Horde rules and viceversa. To avoid any problem, to modify/enable/disable your e-mail filter rules use always the same webmail service. NOT BOTH!! For example: you have NOT to set forward and vacation with Horde and then spam filter settings with Roundcube… or viceversa.
  • You can read/send/manage your e-mails using Roundcube, and use the filter settings set through Horde without any problem.

warning! Some e-mail folders are created during the account creation: Drafts, Junk, Sent, Trash. Please do not delete, rename or change anything related to these e-mail folders, otherwise the antispam filter and other e-mail functions could not work correctly using alpine or webmail.

2011/08/30 12:41 · Marina Picek

WEBMAIL FILTER RULE ORDER: you can change the order of your filters rules clicking on the arrows on the right of each filter name. We kindly suggest to keep your Spam Filter rule on the first position.

2011/08/30 12:26 · Marina Picek

Enable forward

DO NOT USE ANYMORE the .forward file created under your HOME directory
To SET an automatic forward address use WEBMAIL ONLY.

Please go to Reenable-change forward section of the page, if you wish to:
  • reenable a forward that you created in the past, but that is now disabled, or
  • change the forward settings.


a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

c) You will obtain the access to the Existing rules section.
Here you will be able to edit the forward rule selecting Forward [ Edit Forward ].
Edit forward rule clicking on Forward...


d)

  • 1) Fill in Address(es) to forward to: field with the e-mail address where you wish to redirect your incoming e-mail (for example aramis@turtle.it);
  • 2) then select Save and Enable.


Write the external e-mail address...& save...


e) The Horde webmail service will inform you that the forward is active.
Check the returned status.




Disable forward

How to disable forward previously enabled using Horde.

a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

c) You will obtain the access to the Existing rules section.
Here you will be able to disable the forward.
Click on the green check of the Enabled column of the Forward line.
Disable forward rule clicking on the green check of the Forward line...


d) The Horde webmail service will inform you that the forward is disabled.
Check the returned status.




Reenable-change forward

How to reenable or change forward previously enabled using Horde:

a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

Reenable forward

c) Here you will be able to reenable the forward.
Click on red X mark of the Enabled column of the Forward line.

Reenable your forward rule clicking on the red X mark on the Forward line ...


d) The Horde webmail service will inform you that the forward is active.
Check the returned status.



Change forward

You can change the content of the forward rule, independently if the rule is enabled or disabled.
After changing, you can reenable, disable, or keep the actual state or the rule.

In the following example, we use an enabled forward rule.

c) Edit the forward rule selecting Forward [ Edit Forward ].
Edit forward rule clicking on Forward...


d)

  • 1) Change the content of Address(es) to forward to: field with the e-mail address where you wish to redirect your incoming e-mail (for example aramis@turtle.it);
  • 2) then select Save.


Change your forward address...


e) The Horde webmail service will inform you that the forward is changed and active.
Check the returned status.




So to avoid any problem modify/enable/disable any filter using always the same webmail service (Horde or Rouncube).

Enable vacation

a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

c) You will obtain the access to the Existing rules section.
Here you will be able to edit the vacation rule selecting Vacation [ Edit Vacation ].
Edit vacation rule clicking on Vacation...


d) There are two tabs: Basic Settings and Advanced Settings, fill in the boxes carefully!!
These are the default contents of them. If it is necessary you can reset to default values on both
simultaneously clicking on the button Set to Default Values.
We suggest you to keep the default setting on the tab Advanced Settings.

This is an example about how to fill in the Basic Settings tab:

  • 1) Please note: if on the Basic Settings tab you do not write dates inside Start of vacation and End of vacation boxes, leaving MM DD YYYY, the vacation message will work immediately after you have saved the rule, until you will disable it;
  • change the content of the following fields Subject of vacation: and Reason: depending of your needs;
  • 2) at the end click on Save and Enable .


Set carefully your vacation rule...


e) The Horde webmail service will inform you that the forward is active.
Check the returned status.



Disable vacation

a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

c) You will obtain the access to the Existing rules section.
Here you will be able to disable the vacation. Click on the green check of the Enabled column of the Vacation line.

Disable vacation rule clicking on the gree check of the Vacation line...


d) The Horde webmail service will inform you that the vacation is disabled.

Check the returned status.




Reenable-chage vacation

How to reenable or change vacacion previously enabled using Horde:

a) On the webmail login page https://webmail.sissa.it, select horde.

b) On the left sidebar:

  • 1) expand the Mail item with a click on the plus sign on the left of Mail item;
  • 2) then select Filters.

Expand the Mail item, then select Filters item...

2011/08/30 10:32 · Marina Picek

Reenable vacation

c) Here you will be able to reenable the vacation. Click on red X mark of the Enabled column of the Vacation line.

Reenable vacation rule clicking on the red X mark of the Vacaton line...


d) The Horde webmail service will inform you that the vacation is active.
Check the returned status.




Change vacation

You can change the content of the vacation rule, independently if the rule is enabled or disabled.
After changing, you can to reenable, disable, or keep the actual state or the rule.
In the following example, we use an enabled vacation rule.

c) Here you will be able to edit the vacation rule selecting Vacation [ Edit Vacation ].

Edit vacation rule clicking on Vacation...



d) Please rememeber: there are two tabs: Basic Settings and Advanced Settings, fill in the boxes carefully!! If it is necessary you can reset to default values on both simultaneously clicking on the button Set to Default Values.
We suggest you to keep the default setting of the tab Advanced Settings.

  • 1) Please note: if you do not write dates inside Start of vacation and End of vacation boxes, leaving MM DD YYYY, the vacation message will work immediately after you have saved the rule (- - if the rule is enable at the moment of changing - -), until you will disable it;
  • change the content of the following fields Subject of vacation: and Reason: depending of your needs;
  • 2) at the end click on SAVE.



Change your vacation rule...


e) The Horde webmail service will inform you that the vacation is changed and active.
Check the returned status.




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