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webmail-horde:filter-n:spam-level [2011/08/30 13:30] marina |
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- | ====== HORDE: how to modify E-MAIL SPAM FILTER ====== | ||
- | ===== General information about SPAM ==== | ||
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- | Except for some " old " users, all the incoming mail tagged as **[Maybe SPAM]** are automatically moved in the folder **Spam** (depending on your spam level value).\\ | ||
- | **<color purple>The users who use POP can access to Spam folder using webmail service ONLY</color>**. | ||
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- | ===== General information about e-mail filters (SPAM included)===== | ||
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- | {{page>services:e-mail_service:filters-condivisa}} | ||
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- | ===== What is the spam level? ===== | ||
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- | Each incoming mail is scanned by our anti-spam filter, that assigns it a **spam score value**. | ||
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- | If an e-mail is suspect, the anti-spam program tags it as " [Maybe SPAM] " and assigns to it a **spam score value** starting from **3.5**.\\ | ||
- | Depending on your **Spam level** set using **Horde** or **Roundcube** (default **5**), the incoming mails will be delivered into the **INBOX** or **Spam** folder.\\ | ||
- | For example using default settings (Spam level 5): | ||
- | * an e-mail with spam score value " //5// " will be delivered into the **Spam** folder, but it is tagged as " [Maybe SPAM] " because its value is > of 3.4; | ||
- | * an e-mail with spam score value " //4// " will be delivered into the **INBOX** folder, but it is tagged as " [Maybe SPAM] " because its value is > of 3.4; | ||
- | * an e-mail with spam score value " //3// " will be delivered into the **INBOX** folder.\\ | ||
- | If you set " //1// " as your **Spam level** a lot of your incoming mails will be delivered into the **Spam** folder (LICIT E-MAILS TOO!!!!). \\ | ||
- | If you set " //9// " as your **Spam level** a lot of your incoming mail will be delivered into the **INBOX** folder (SPAM MAILS TOO).\\ | ||
- | So if you wish to change your spam level, **choose carefully.** | ||
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- | ===== Clean the INBOX_spam folder ===== | ||
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- | :!: You have to check and empty the content of the **Spam** folder from time to time. | ||
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- | ===== Change default value(s) ===== | ||
- | {{page>webmail-horde/horde1-condivisa}} | ||
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- | b) You will obtain the access to the //Existing rules// section. \\ | ||
- | Here you will be able to edit the spam filter rule selecting **Spam Filter** [ __Edit Spam Filter__ ].\\ | ||
- | {{sp1.jpg|Select Edit Spam Filter...}} | ||
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- | c) On the //Spam Filtering// window you can change the standard values: | ||
- | * **1)** the //Spam Level:// field (default is **5 - Standard**); | ||
- | * **2)** the //Folder to receive spam:// field contains the folder name where your spam e-mail is stored (default **Spam**). **We kindly suggest you to keep this default folder!! **; | ||
- | * **3)** then click on **SAVE**. | ||
- | {{sp2.jpg|Change default value(s)...}} | ||
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- | d) The Horde webmail service will inform you: \\ | ||
- | " Changes saved " & " Script successfully activated " .\\ | ||
- | {{sp3.jpg|Check the returned status...}} | ||
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- | ---- | ||
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- | ===== Disable spam filter rule ===== | ||
- | **Disable spam filter rule in order to receive all the incoming mails in the INBOX folder.**\\ | ||
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- | {{page>webmail-horde/horde1-condivisa}} | ||
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- | b) You will obtain the access to the//Existing rules// section. \\ | ||
- | Here you will be able to disable the Spam Filter rule.\\ | ||
- | Click **on green sign** of the //Enabled// column of the //Spam Filter// line. \\ | ||
- | {{sp1b.jpg|Select Disable Spam filter...}} | ||
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- | c) The Horde webmail service will inform you that the rule is now disabled.\\ | ||
- | {{sp4.jpg|Check the returned status...}} | ||
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- | ---- | ||
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- | ===== Enable spam filter rule ===== | ||
- | {{page>webmail-horde/horde1-condivisa}} | ||
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- | b) You will obtain the access to the //Existing rules// section. \\ | ||
- | Here you will be able to enable the Spam Filter rule.\\ | ||
- | Click **on red X** of the //Enabled// column of the //Spam Filter// line. \\ | ||
- | {{sp4b.jpg|Select Enable Spam filter...}} | ||
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- | c) The Horde webmail service will inform you that the rule is now enabled.\\ | ||
- | {{sp5.jpg|Check the returned status...}} | ||