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services:voip:phone_grandstream [2021/09/01 13:41] delise |
services:voip:phone_grandstream [2024/04/23 10:11] (current) delise [Guide for Grandstream GXP 2000/2010 phones] |
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| Some quick notes on the usage. | Some quick notes on the usage. | ||
| - | * If you are not entitled to place a call (i. e. an international call) the phone responds with a voice saying "l'interno non è abilitato ad effettuare chiamate su questa numerazione". If you need to request further authorizations or a PIN, please contact [[economato@sissa.it|the Estate office]]. | + | * If you are not entitled to place a call (i. e. an international call) the phone drops it. If you need to request further authorizations or a PIN, please contact [[economato@sissa.it|the Estate office]]. |
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| - | * If you have a pin for external calls, you can use it by dialing ***72*PIN SEND** and the full number (without the 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. | + | * If you have a pin for international calls, you can use it by dialing ***72*PIN SEND** and the full number (without the 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. |
| - | <note important>Please note this has changed since the last update to our pbx: you need to dial directly *72*plus your pin, and you do not need to insert the 0 prefix to call outside SISSA. And if you had a pin of LESS than 5 digits it has ben padded to 5 digits adding 0, if your PIN was 1111 it has become 11110</note> | + | * Unless you really know what you are doing, do not use the PC port on the back of the phone to connect your pc. If you do so, your phone may be disconnected from the network. Use the wall ports instead. |
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| + | <note important>Please note this has changed since the last update to our pbx: you need to dial directly *72*plus your pin, and you do not need to insert the 0 prefix to call outside SISSA. | ||
| + | And if you had a pin of LESS than 5 digits it has ben padded to 5 digits adding 0, i. e. if your PIN was 1111 it has become 11110. If it had more than 5 digits it has been truncated.</note> | ||
| * The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | * The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | ||
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| * To perform a " blind " transfer of a call (i. e. transfering it without warning the final speaker, usually another phone in the same room) during the call press **trnf** (transfer), **dial** the phone number and press **send**. | * To perform a " blind " transfer of a call (i. e. transfering it without warning the final speaker, usually another phone in the same room) during the call press **trnf** (transfer), **dial** the phone number and press **send**. | ||
| - | * To perform an attended transfer call during the call press **line2** (or another one not in use) **dial** the phone number, press **send**, warn with the final speaker and then press **trnf** (transfer) and **line1**. | + | * To perform an attended transfer call during the call press **line2** (or another one not in use) **dial** the phone number, press **send**, chat with the final speaker and then press **trnf** (transfer) and **line1**. |
| * To set up a conference call, call the first party. Then press **line2**, **dial** the second party, press **send**. When the second party is online then press **conf** (conference) and **line1**. You can repeat this operation for up to 4 parties. | * To set up a conference call, call the first party. Then press **line2**, **dial** the second party, press **send**. When the second party is online then press **conf** (conference) and **line1**. You can repeat this operation for up to 4 parties. | ||
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| * To place a call on hold press the **hold button** on the phone. To recover it press the button relative to the line you have received the call (usually **line 1**) that is near a green led blinking. | * To place a call on hold press the **hold button** on the phone. To recover it press the button relative to the line you have received the call (usually **line 1**) that is near a green led blinking. | ||
| - | * There is a service of automatic redial on busy. To activate it follow the voice prompt and press **5**. | + | /* * There is a service of automatic redial on busy. To activate it follow the voice prompt and press **5**. */ |
| ====How to change the default language of the interface of your phone ==== | ====How to change the default language of the interface of your phone ==== | ||
| It is now possible to change the default language of the interface of your phone from italian to english: \\ | It is now possible to change the default language of the interface of your phone from italian to english: \\ | ||