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services:voip:phone_grandstream [2021/09/01 13:41] delise |
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| * If you have a pin for external calls, you can use it by dialing ***72*PIN SEND** and the full number (without the 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. | * If you have a pin for external calls, you can use it by dialing ***72*PIN SEND** and the full number (without the 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. | ||
| - | <note important>Please note this has changed since the last update to our pbx: you need to dial directly *72*plus your pin, and you do not need to insert the 0 prefix to call outside SISSA. And if you had a pin of LESS than 5 digits it has ben padded to 5 digits adding 0, if your PIN was 1111 it has become 11110</note> | + | <note important>Please note this has changed since the last update to our pbx: you need to dial directly *72*plus your pin, and you do not need to insert the 0 prefix to call outside SISSA. |
| + | And if you had a pin of LESS than 5 digits it has ben padded to 5 digits adding 0, i. e. if your PIN was 1111 it has become 11110</note> | ||
| * The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | * The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | ||