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services:voip:phone_grandstream [2021/07/20 10:48] delise |
services:voip:phone_grandstream [2023/05/26 16:13] delise [Guide for Grandstream GXP 2000/2010 phones] |
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Some quick notes on the usage. | Some quick notes on the usage. | ||
- | * If you are not entitled to place a call (i. e. an international call) the phone responds with a voice saying "l'interno non è abilitato ad effettuare chiamate su questa numerazione". If you need to request further authorizations or a PIN, please contact [[economato@sissa.it|the Estate office]]. | + | * If you are not entitled to place a call (i. e. an international call) the phone drops it. If you need to request further authorizations or a PIN, please contact [[economato@sissa.it|the Estate office]]. |
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- | * If you have a pin for external calls, you can use it by dialing ***72* SEND** and then entering your **PIN** and the full number (also with a 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. | + | * If you have a pin for international calls, you can use it by dialing ***72*PIN SEND** and the full number (without the 0 prefix). If it fails, [[helpdesk@sissa.it|contact us]] so we can reset your PIN. |
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+ | <note important>Please note this has changed since the last update to our pbx: you need to dial directly *72*plus your pin, and you do not need to insert the 0 prefix to call outside SISSA. | ||
+ | And if you had a pin of LESS than 5 digits it has ben padded to 5 digits adding 0, i. e. if your PIN was 1111 it has become 11110. If it had more than 5 digits it has been truncated.</note> | ||
* The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | * The easiest way to place a call is to **dial** the number with the receiver **onhook** and then take the receiver **offhook**. | ||
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* To place a call on hold press the **hold button** on the phone. To recover it press the button relative to the line you have received the call (usually **line 1**) that is near a green led blinking. | * To place a call on hold press the **hold button** on the phone. To recover it press the button relative to the line you have received the call (usually **line 1**) that is near a green led blinking. | ||
- | * There is a service of automatic redial on busy. To activate it follow the voice prompt and press **5**. | + | /* * There is a service of automatic redial on busy. To activate it follow the voice prompt and press **5**. */ |
====How to change the default language of the interface of your phone ==== | ====How to change the default language of the interface of your phone ==== | ||
It is now possible to change the default language of the interface of your phone from italian to english: \\ | It is now possible to change the default language of the interface of your phone from italian to english: \\ |