Differences

This shows you the differences between two versions of the page.

--- services:email:clients:macosmail [2021/07/17 14:48]
giunta [Configure]
+++ services:email:clients:macosmail [2021/07/17 16:01]
giunta [Recommended Trash setting]
@@ Line 1: / Line 1: @@
 ====== macOS Mail ======
-If you're running macOS version 10.10 or later (''Yosemite'' or later), you can use the Mac Mail, Calendar, and Contacts apps to connect to a SISSA account.
+If you're running macOS version 10.10 or later (''Yosemite'' or later), you can use the ''Mail'', ''Calendar'', and ''Contacts'' apps to connect to your SISSA account. These instructions use macOS 11 (BigSur), result may be vary on different versions.
 ===== Configuration =====
+Follow these steps to set up a SISSA email account:
-If you're running macOS version 10.10 or later, follow these steps to set up a SISSA email account:
+  * Open ''Mail'', and then do one of the following:
+    * If you've never used Mail to set up an email account, the ''Welcome to Mail'' page opens.
+    * If you've used Mail to create email accounts, select ''Mail -> Account''.
+  * Select ''Microsoft Exchange'' and click ''Continue''.
+  {{:services:email:clients:macosmail-s1.png?nolink&400|}}
+  * Enter the name and email address for your SISSA account, ''username@sissa.it''. (The //name.surname@sissa.it// format will **NOT** work). Click **Sign In**.
+  {{:services:email:clients:macosmail-s2.png?nolink&400|}}
+  * Click **Sign In** to connect to your Microsoft 365 account.
+  {{:services:email:clients:macosmail-s3.png?nolink&400|}}
+  * Enter email address for your SISSA account, ''username@sissa.it''. (The //name.surname@sissa.it// format will **NOT** work). Click **Next**.
+  {{:services:email:clients:macosmail-s4.png?nolink&400|}}
+  * Enter the password for your SISSA account. Click **Sign In**.
+  {{:services:email:clients:macosmail-s5.png?nolink&400|}}
+  * Click **Accept** to approve the login to your Microsoft 365 account.
+  {{:services:email:clients:macosmail-s6.png?nolink&400|}}
+  * Choose the Mac apps you want to use with this account. Available choices are ''Mail'', ''Contacts'', ''Calendar'', ''Reminders'', and ''Notes''. Click **Done**.
+  {{:services:email:clients:macosmail-s7.png?nolink&400|}}
+  * Now ''Mail'' will start to download your emails.
-  - Open Mail, and then do one of the following:
+===== Recommended Trash setting =====
-    * If you've never used Mail to set up an email account, the Welcome to Mail page opens. Go to step 2.
+Office 365 accounts are backed up for 30 days. //Outlook on the web// and some desktop versions of //Outlook// let you recover deleted items that are no longer visible in the ''Deleted Items'' folder. In ''Apple Mail'' you can set how long to keep messages in the ''Trash'' folder. Once a message is __permanently erased__ in Apple Mail **it cannot be recovered** from the ''Deleted Items'' folder in //Outlook on the web//.
-    * If you've used Mail to create email accounts, select Mail > Add Account.
-  - Select Exchange > Continue.
+We recommend setting ''Apple Mail'' to **never** permanently erase deleted messages.
-  - Enter the name, email address and password for your SISSA account > Sign In.
-  - Choose the Mac apps you want to use with this account. Available choices are Mail, Contacts, Calendar, Reminders, and Notes.
+  - In the ''Mail'' menu, click ''Preferences''.
-  - Click Done.
+  - In the ''Accounts'' pane, select the SISSA Exchange account and click the ''Mailbox Behaviors'' tab.
+  - Choose the following settings:
+    * ''Store deleted messages on server'': **checked**
+    * ''Erase deleted messages'': **Never**
+  {{:services:email:clients:macosmail-trash.png?nolink&600|}}