Server settings and parameters

Your e-mail client (the mail program you use to read/write emails on your workstation) must use the following settings unless you decide to use a browser-based method, such as webmail, to read and send e-mail, that does not need any setting.

Mail delivery server: SMTP server, this is your outgoing mail server
Mail reading server: POP3 / IMAP4 server

The SMTP server is usable outside the SISSA network with authentication over TLS/SSL encryption.

About your folders

Please, note that all your e-mail folders are NOT in your home directory, but they are physically in the e-mail server and you can read them only via IMAP/POP protocol.

Every incoming e-mail is filtered by some e-mail filter rules (spam, vacation, forward, filters, personal filter rules). You can manage them using SISSA webmail service (Horde or Roundcube) ONLY.
All e-mail clients (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so any e-mail client can not overwrite or overtake the rules fixed/managed through webmail service.

Please note: the settings defined using Horde are not exportable to Roundcube and viceversa.
After defining a rule through webmail service, this will be active until when you change or overwrite it. The activated filters are the ones which have been saved for last.

  • Setting/modifying a configuration (filters too) using Roundcube will overwrite Horde rules and viceversa. To avoid any problem, to modify/enable/disable your e-mail filter rules use always the same webmail service. NOT BOTH!! For example: you have NOT to set forward and vacation with Horde and then spam filter settings with Roundcube… or viceversa.
  • You can read/send/manage your e-mails using Roundcube, and use the filter settings set through Horde without any problem.

warning! Some e-mail folders are created during the account creation: Drafts, Junk, Sent, Trash. Please do not delete, rename or change anything related to these e-mail folders, otherwise the antispam filter and other e-mail functions could not work correctly using alpine or webmail.

2011/08/30 12:41 · Marina Picek

WEBMAIL FILTER RULE ORDER: you can change the order of your filters rules clicking on the arrows on the right of each filter name. We kindly suggest to keep your Spam Filter rule on the first position.

2011/08/30 12:26 · Marina Picek

To reduce the space used, you can set your preferred browser to store 10mb of cache.
If you use firefox go to menu
Edit –> Preferences –> Advanced –> Network –> Cache –> Use up to 10Mb,
Edit –> Preferences –> Advanced –> Privacy –> Cache –> Use up to 10Mb.

The maximum size for an e-mail in text format is 25 Mb.
If your mail contains graphics or generally files, not in text format, the mail server can increase your e-mail size, so we suggest to limit the size to 5 Mb.

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