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services:e-mail_service:e-mail_quota [2016/10/28 12:38] zanello |
services:e-mail_service:e-mail_quota [2021/12/09 12:31] giunta removed |
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| ====== E-mail quota information ====== | ====== E-mail quota information ====== | ||
| - | Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota. \\ | + | Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota. |
| After August 2013 e-mailboxes migration to the new storage, all users have a quota of **25Gb** (except users that had requested a higher quota before migration). | After August 2013 e-mailboxes migration to the new storage, all users have a quota of **25Gb** (except users that had requested a higher quota before migration). | ||
| - | |||
| - | The new quota is split in this way: | ||
| - | |||
| - | * **5Gb** for all folders (//**Inbox, Sent, Drafts, Trash,**// etc), to check this first quota please see the section [[#Show quota information]]; | ||
| - | * other **20Gb** in the //**Archives**// folder. | ||
| - | |||
| - | //**Archives**// is a special folder: | ||
| - | * you cannot copy e-mail messages directly in this folder, | ||
| - | * but you have to create one or more sub folders and then move there your email. To make this operation easier, **every year a new sub folder will be created with the name of the year**. For example, for the 2015 a sub folder named **//2015//** has been created. | ||
| - | |||
| - | /** inizio commento | ||
| - | The standard policy, determined by the {{ :itcs:internal:2011-11-09.pdf |User Commitee of 9/11/2011}} is for two differentiated quotas: | ||
| - | |||
| - | * **5 GB** of space for scientific, technical and administrative staff (professors, researchers, technical/administrative staff) | ||
| - | * **2.5 GB** of space for PHD students, research fellows, (external staff) and visitors | ||
| - | fine commento */ | ||
| **<color Maroon>If your mailbox go over quota all the subsequent e-mails sent to you will be rejected. </color>**In this case a sender will receive an error that explains that the message is automatically rejected because your mailbox if full for quota exceeding. No error messages will be sent to your mailbox for those rejections. | **<color Maroon>If your mailbox go over quota all the subsequent e-mails sent to you will be rejected. </color>**In this case a sender will receive an error that explains that the message is automatically rejected because your mailbox if full for quota exceeding. No error messages will be sent to your mailbox for those rejections. | ||
| **<color purple>So you have to check periodically you mailbox quota occupation and take care of e-mails with quota warnings. </color>** | **<color purple>So you have to check periodically you mailbox quota occupation and take care of e-mails with quota warnings. </color>** | ||
| - | Warnings are automatically sent to you when the space occupation go over the 80%, 90% and 95% of the quota assigned to your mailbox. | + | Warnings are automatically sent to you when the space occupation go over the 80%, 90%, 95% and 100% of the quota assigned to your mailbox. |
| A quota warning is an e-mail like this: | A quota warning is an e-mail like this: | ||