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services:e-mail_service:e-mail_quota [2013/10/03 21:06] 127.0.0.1 external edit |
services:e-mail_service:e-mail_quota [2021/12/09 12:31] giunta removed |
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| ====== E-mail quota information ====== | ====== E-mail quota information ====== | ||
| - | Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota. \\ | + | Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota. |
| After August 2013 e-mailboxes migration to the new storage, all users have a quota of **25Gb** (except users that had requested a higher quota before migration). | After August 2013 e-mailboxes migration to the new storage, all users have a quota of **25Gb** (except users that had requested a higher quota before migration). | ||
| - | |||
| - | The new quota is split in this way: | ||
| - | |||
| - | * **5Gb** for all folders (//**Inbox, Sent, Drafts, Trash,**// etc), to check this first quota please see the section [[#Show quota information]]; | ||
| - | * other **20Gb** in the //**Archives**// folder. | ||
| - | |||
| - | //**Archives**// is a special folder: | ||
| - | * you cannot copy e-mail messages directly in this folder, | ||
| - | * but you have to create one or more sub folders. To make this operation easier, **every year a new sub folder will be created with the name of the year**. For example, for this year a sub folder named **//2013//** has been created. | ||
| - | <note> | ||
| - | If before August 2013 e-mailboxes migration a user already had a folder named //Archives// containing some e-mail messages, those messages have been moved in a sub folder called //old_archives//. | ||
| - | |||
| - | </note> | ||
| - | |||
| - | /** inizio commento | ||
| - | The standard policy, determined by the [[http://www.itcs.sissa.it/_media/sis/internal/2011-11-09.pdf|User Commitee of 9/11/2011]] is for two differentiated quotas: | ||
| - | |||
| - | * **5 GB** of space for scientific, technical and administrative staff (professors, researchers, technical/administrative staff) | ||
| - | * **2.5 GB** of space for PHD students, research fellows, (external staff) and visitors | ||
| - | fine commento */ | ||
| **<color Maroon>If your mailbox go over quota all the subsequent e-mails sent to you will be rejected. </color>**In this case a sender will receive an error that explains that the message is automatically rejected because your mailbox if full for quota exceeding. No error messages will be sent to your mailbox for those rejections. | **<color Maroon>If your mailbox go over quota all the subsequent e-mails sent to you will be rejected. </color>**In this case a sender will receive an error that explains that the message is automatically rejected because your mailbox if full for quota exceeding. No error messages will be sent to your mailbox for those rejections. | ||
| **<color purple>So you have to check periodically you mailbox quota occupation and take care of e-mails with quota warnings. </color>** | **<color purple>So you have to check periodically you mailbox quota occupation and take care of e-mails with quota warnings. </color>** | ||
| - | Warnings are automatically sent to you when the space occupation go over the 80%, 90% and 95% of the quota assigned to your mailbox. | + | Warnings are automatically sent to you when the space occupation go over the 80%, 90%, 95% and 100% of the quota assigned to your mailbox. |
| A quota warning is an e-mail like this: | A quota warning is an e-mail like this: | ||
| Line 43: | Line 23: | ||
| The simple way to display your mailbox quota information is to access with a webmail platform: | The simple way to display your mailbox quota information is to access with a webmail platform: | ||
| - | * [[http://www.itcs.sissa.it/webmail-horde/quota/check|How to check your mailbox quota with Horde webmail]] | + | * [[webmail-horde:quota:check|HORDE: How to check your mailbox quota]] |
| - | * [[http://www.itcs.sissa.it/webmail-rc/quota/check|How to check your mailbox quota with Roundcube webmail]] | + | * [[webmail-rc:quota:check|ROUNDCUBE: How to check your mailbox quota]] |
| Anyway you could use any e-mail client compatible with the //IMAP4 quota specification// (RFC 2087), as for example Mozilla Thunderbird or Gnome Evolution. | Anyway you could use any e-mail client compatible with the //IMAP4 quota specification// (RFC 2087), as for example Mozilla Thunderbird or Gnome Evolution. | ||
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| When you receive a SPAM e-mail the best way is to mark it as "Junk" or to move it to a specific folder, in order to periodically check and delete. Thunderbird, like some other email clients, provides a Junk folder and special menu items to mark messages as Junk and takes appropriate actions. See the Mozilla Thunderbird support page [[https://support.mozillamessaging.com/en-US/kb/thunderbird-and-junk-spam-messages?s=junk&as=s|"Thunderbird and Junk / Spam Messages"]]. | When you receive a SPAM e-mail the best way is to mark it as "Junk" or to move it to a specific folder, in order to periodically check and delete. Thunderbird, like some other email clients, provides a Junk folder and special menu items to mark messages as Junk and takes appropriate actions. See the Mozilla Thunderbird support page [[https://support.mozillamessaging.com/en-US/kb/thunderbird-and-junk-spam-messages?s=junk&as=s|"Thunderbird and Junk / Spam Messages"]]. | ||
| - | In addition SISSA mailbox have a special folder named "INBOX_spam" where emails categorized as probably SPAM are saved. Check and empty periodically this folder. | + | In addition SISSA mailbox have a special folder named "Junk" where emails categorized as probably SPAM are saved. Check and empty periodically this folder. |
| ==== Empty Trash ==== | ==== Empty Trash ==== | ||