Differences

This shows you the differences between two versions of the page.

--- services:e-mail_service:e-mail_quota [2013/08/13 12:07]
brunato [Archiving e-mails]
+++ services:e-mail_service:e-mail_quota [2021/12/09 12:31]
giunta removed
@@ Line 1: / Line 1: @@
 ====== E-mail quota information ======
-Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota. \\
+Starting from July 2012 each SISSA mailbox is checked for space occupation and limited by a quota.
 After August 2013 e-mailboxes migration to the new storage, all users have a quota of **25Gb** (except users that had requested a higher quota before migration).
-The new quota is split in this way:
-  * **5Gb** for all folders (//**Inbox, Sent, Drafts, Trash,**// etc), to check this first quota please see the section [[#Show quota information]];
-  * other **20Gb** in the //**Archives**// folder.
-//**Archives**// is a special folder:
-  * you cannot copy e-mail messages directly in this folder,
-  * but you have to create one or more sub folders. To make this operation easier, **every year a new sub folder will be created with the name of the year**. For example, for this year a sub folder named **//2013//** has been created.
-<note>
-If before August 2013 e-mailboxes migration a user already had a folder named //Archives// containing some e-mail messages, those messages have been moved in a sub folder called //old_archives//.
-</note>
-/**    inizio commento
-The standard policy, determined by the [[http://sis.sissa.it/_media/sis/internal/2011-11-09.pdf|User Commitee of 9/11/2011]] is for two differentiated quotas:
-  * **5 GB** of space for scientific, technical and administrative staff (professors, researchers, technical/administrative staff)
-  * **2.5 GB** of space for PHD students, research fellows, (external staff) and visitors
-fine commento */
 **<color Maroon>If your mailbox go over quota all the subsequent e-mails sent to you will be rejected. </color>**In this case a sender will receive an error that explains that the message is automatically rejected because your mailbox if full for quota exceeding. No error messages will be sent to your mailbox for those rejections.
 **<color purple>So you have to check periodically you mailbox quota occupation and take care of e-mails with quota warnings. </color>**
-Warnings are automatically sent to you when the space occupation go over the 80%, 90% and 95% of the quota assigned to your mailbox.
+Warnings are automatically sent to you when the space occupation go over the 80%, 90%, 95% and 100% of the quota assigned to your mailbox.
 A quota warning is an e-mail like this:
@@ Line 43: / Line 23: @@
 The simple way to display your mailbox quota information is to access with a webmail platform:
-  * [[http://sis.sissa.it/webmail-horde/quota/check|How to check your mailbox quota with Horde webmail]]
+  * [[webmail-horde:quota:check|HORDE: How to check your mailbox quota]]
-  * [[http://sis.sissa.it/webmail-rc/quota/check|How to check your mailbox quota with Roundcube webmail]]
+  * [[webmail-rc:quota:check|ROUNDCUBE: How to check your mailbox quota]]
 Anyway you could use any e-mail client compatible with the //IMAP4 quota specification// (RFC 2087), as for example Mozilla Thunderbird or Gnome Evolution.
@@ Line 50: / Line 30: @@
 With Thunderbird the quota check is done by:
   * selecting a folder (eg: the INBOX),
-  * then right clicking on it and selecting **Properties** from the context menu. A dialog window is displayed (the last tab is about the mailbox quota information):
+  * then right clicking on it and selecting **Properties** from the context menu. A dialog window is displayed (the last tab is about the mailbox quota information).
-{{:services:e-mail_service:screenshot-folder_properties_-_quota.jpg?350x|Quota information}}
+To enlarge the image, click on it. {{:services:e-mail_service:screenshot-folder_properties_-_quota.jpg?100|Quota information}}
-<note i>Quota information is displayed also on the bottom toolbar of Thunderbird, but only when your mailbox is over 80% full.
+<note>Quota information is displayed also on the bottom toolbar of Thunderbird, but only when your mailbox is over 80% full.
 </note>
@@ Line 68: / Line 48: @@
 When you receive a SPAM e-mail the best way is to mark it as "Junk" or to move it to a specific folder, in order to periodically check and delete.  Thunderbird, like some other email clients, provides a Junk folder and special menu items to mark messages as Junk and takes appropriate actions. See the Mozilla Thunderbird support page [[https://support.mozillamessaging.com/en-US/kb/thunderbird-and-junk-spam-messages?s=junk&as=s|"Thunderbird and Junk / Spam Messages"]].
-In addition SISSA mailbox have a special folder named "INBOX_spam" where emails categorized as probably SPAM are saved. Check and empty periodically this folder.
+In addition SISSA mailbox have a special folder named "Junk" where emails categorized as probably SPAM are saved. Check and empty periodically this folder.
 ==== Empty Trash ====
@@ Line 79: / Line 59: @@
   * **3)** **Put a check** in the  //Empty Trash on E__x__it// box (the item marked with a red rectangle in the picture below), then confirm selecting the **OK** button.
-{{:services:e-mail_service:screenshot-account_settings_-_1.jpg?350|Account Settings - Server Settings}}
+{{:services:e-mail_service:screenshot-account_settings_-_1.jpg|Account Settings - Server Settings}}
 ==== Compacting emails ====
@@ Line 90: / Line 70: @@
 ==== Archiving e-mails ====
-{{:services:network:sqrman.gif|:services:network:sqrman.gif}} WE ARE UPGRADING THE NEXT SECTIONS OF THIS PAGE,
-PLEASE DO NOT READ THEM FOR THE MOMENT.
 The e-mail archiving on your server space is enabled for default in Thunderbird, but you are kindly suggested to check and adjust your archiving options, in particular if you have already used [[:services:e-mail_service:local-email-archive|Thunderbird to archive e-mails to local folders]].
@@ Line 102: / Line 79: @@
       * select **Copies & Folders** on the left section,
       * in the drop-down menù //Archives Folders on// select **//your-username//@sissa.it** (for example //jsmith@sissa.it//),
-      * customize archiving clicking on the button **Archive options**.
+      * customize archiving clicking on the button **Archive options...**.
-{{:services:e-mail_service:settings1.jpg?350x|Account Settings -> Copies & Folders}}}
+{{:services:e-mail_service:settings1b.jpg|Account Settings -> Copies & Folders}}
 In the //Archive Option// window:
@@ Line 110: / Line 87: @@
    * **2)** depending of your previous choice about archive subfolders and to preserve their structure, put/keep the check in the insert //**Keep existing folder structure of archieved messages**// box, then
    * **3)** at the end click on the **OK** button.
-\\
-{{:services:e-mail_service:archive-options.jpg?350x|Verify / change the box contents.}}
+{{:services:e-mail_service:archive-options.jpg |Verify / change the box contents.}}
-After closing the //Archive Option// window, \\
+After closing the //Archive Option// window ... save & confirm the previous **//Copies & Folders//** page content clicking on the **OK** button.
-save & confirm the previous **//Copies & Folders//** page content clicking on the **OK** button.
 \\
 \\
-\\
  After the reconfiguration of the archive feature, you can archive a group of messages (in the same folder) selecting them, then by right clicking on the selection and chose  **Archive**  from the context menu.\\