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services:e-mail_service:antispam_filters [2016/10/28 12:27]
zanello [Barracuda Spam Firewall]
services:e-mail_service:antispam_filters [2019/07/22 15:01]
giunta [Blocked E-mail Notification]
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 In the last years the SPAM phenomenon (Unsolicited Bulk & Commercial E-mails) has grown exponentially. Today the SPAM is over the 50% of the total e-mail traffic. In order not to waste time discarding UCE and IBE e-mails, complex filters are required for the incoming e-mail traffic. **SISSA has two filters for the incoming e-mails**. In the last years the SPAM phenomenon (Unsolicited Bulk & Commercial E-mails) has grown exponentially. Today the SPAM is over the 50% of the total e-mail traffic. In order not to waste time discarding UCE and IBE e-mails, complex filters are required for the incoming e-mail traffic. **SISSA has two filters for the incoming e-mails**.
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 ==== SafeMail ===== ==== SafeMail =====
  
-**The first filter for the incoming e-mail is SafeMail, a commercial product of Spin** (http://​www.spin.it). This software is installed on the incoming e-mail gateway server. This machine is named hermes.sissa.it that is also the Mail Exchanger (MX) for the domain sissa.it. This filter **is applied by default to all the incoming mail** for the domains sissa.it and democritos.it.+**The first filter for the incoming e-mail is SafeMail, a commercial product of Spin** (http://​www.spin.it). This software is installed on the incoming e-mail gateway server. This machine is the Mail Exchanger (MX) for the domain sissa.it. This filter **is applied by default to all the incoming mail** for the domains sissa.it.
  
 This software use some RBLs (Real-time Spam Black Lists) to reject SPAM.  This software use some RBLs (Real-time Spam Black Lists) to reject SPAM. 
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 More information about Spin SafeMail are available at address http://​www.spin.it/​spam/#​eng. More information about Spin SafeMail are available at address http://​www.spin.it/​spam/#​eng.
  
-Real-time statistics about SafeMail filter are available on the web page  (available only inside SISSA network): ​ http://​hermes.sissa.it/​cgi-bin/​spamstats 
  
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-==== Barracuda Spam Firewall ==== 
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-**The second filter is Barracuda Spam Firewall**, a commercial appliance (special hardware with customized software), produced by [[http://​www.barracudanetworks.com/​|BarracudaNetworks]]. This machine operate with several anti-spam filters (DNSBL filters, euristhics filters, bayesian database, etc.). 
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-** At every incoming mail is assigned a spam score value**. Higher values are feature of SPAM e-mails. 
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-**Only the e-mails** tagged definitively as Spam (**spam score over 9 points) are blocked by the Barracuda Spam Firewall**. \\ 
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-The others --allowed or tagged as probably spam-- are delivered to the final user. 
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-The score may be negative o zero when the message is classified as not-spam. Values higher than 3.5 means that the mail is probably a SPAM message. The score should be used by an automatic procedure to separate the legitimate e-mails from the SPAM. \\ 
-For more information and to manage your Spam level, please read [[services:​e-mail_service:​webmailfaq:​start|WEBMAIL interfaces FAQ]]. 
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-Real-time statistics about Barracuda filtering are available on the web page: http://​spam-stats.sissa.it/​ (only internal). \\ 
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 ===== Anti-Virus Filters ===== ===== Anti-Virus Filters =====
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 \\ \\
-===== Blocked E-mail Notification ===== 
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-SISSA mail server will alert users when they receive an e-mail containing a banned content. Our server do NOT reply to external e-mail sender. 
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-==== Blocked Notifications for Received E-mail ==== 
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-When our mail server finds banned content in an e-mail destined to your e-mail address, it will send you an e-mail. 
-This is example, where: 
-  * //​your_username@sissa.it//​ is your e-mail address. 
-  * //​sender@example.com//​ is the e-mail address of the sender (may be empty in case of spam). 
-  * //​filename//​ is the name (or only the extension ) of the banned file. 
-<​code>​ 
-From: SISSA SISSA Barracuda Spam Firewall <​postmaster@sissa.it>​ 
-To: your_username@sissa.it 
-Subject: BANNED FILE IN MAIL TO YOU (from <​sender@example.com>​) /  
-         FILE BLOCCATO IN UNA MAIL DIRETTA A TE ( spedita da <​sender@example.com>​) 
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-BANNED FILENAME ALERT 
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-The SISSA Spam Firewall (charon.sissa.it) found an attached ​ 
-file '​filename'​ in an e-mail sent from <​sender@example.com>​. 
- 
-Due to security reason, our system has been set to block this type of file. 
- 
-For further information,​ visit: 
- 
-http://​www.itcs.sissa.it/​services/​e-mail_service/​antispam_filters#​anti-virus_filters 
  
-------------------------- 
-  ​ 
-AVVISO FILE BLOCCATO 
  
-L'​anti-spam della SISSA (charon.sissa.it) ha trovato un file '​filename' ​ 
-allegato ad una mail inviata da <​sender@example.com>​. 
  
-Per motivi di sicurezza, il nostro sistema ha bloccato questo tipo di file. 
  
-Per ulteriori informazioni,​ visita: 
  
-http://​www.itcs.sissa.it/​services/​e-mail_service/​antispam_filters#​anti-virus_filters 
-</​code>​