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services:accounts:getting_an_account [2015/10/08 19:21]
zanello [Area/Group account-responsibles are:]
services:accounts:getting_an_account [2023/03/31 11:01]
ritossa [VISITOR account]
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-====== How to get a NEW ACCOUNT on SISSA main cluster ​or RENEW it ====== +====== How to get a NEW ACCOUNT on SISSA or RENEW it ====== 
-==== Accounts e-mail reference ==== + 
-Any information/​request about your SISSA account will be managed through the following e-mail address:​\\ +==== What a STANDARD account on the SISSA provides ====
-**[[accounts@sissa.it]]** \\ +
-But about **renewal requests**: users are kindly requested NOT to send their renewal requests directly to [[accounts@sissa.it]]. ITCS staff can not change your expiration date without an e-mail of authorization from your account responsible. See you later in the section: [[#How to get an account renewal]] of this page. +
-==== What a STANDARD account on the SISSA MAIN CLUSTER ​provides ====+
  The account provides the following facilities:  The account provides the following facilities:
-  * remote SSH access to SISSA main cluster servers ​(example: ssh.sissa.it); +  * remote SSH access to the SISSA Linux workstations ​(via VPN); 
-  * an e-mail account with username@sissa.it as address and firstname.lastname@sissa.it as alias; +  * possibility to have an e-mail account with username@sissa.it as address and firstname.lastname@sissa.it as alias; 
-  * possibility to [[:​services:​network:​internal:​portauth:​info|register and to connect your laptop using the SISSA network in the Santorio buildings]].+  * possibility to [[:​services:​network:​internal:​portauth:​info|connect your laptop using the SISSA network in the Santorio ​and Miramare ​buildings]].
  
-About disk space usage on the SISSA-main-cluster user-main-directories, please read the [[disk:​disksusage |disksusagepage]]+About disk space usage on SISSA, please read the [[disk:​disksusage |disksusagepage]].
-==== About a VISITOR account ==== +
-**<color purple>​VISITOR ACCOUNTS have no SISSA E-MAIL address</​color>​** (no e-mail box, webmail...).\\ +
-The School has created a web application for registering visitors online before the date of their arrival.  +
-Please follow this [[https://​services.sissa.it/​im/​temp/​Instructions%20for%20Registering%20Short%20term%20visitors.pdf|instructions]] for the visitor registration. +
-===== How to get a NEW account ===== +
-  *1) ** You must fill in the [[on-line_resources:​forms|Account Request Forms]]**, which can be obtained at Secretariat offices or outside room A-115. +
-  *2)  the [[#​Area/​Group account-responsibles are:|person responsible for the accounts]] of your Area/Group must sign the form. Each Area/Group has [[#​Area/​Group account-responsibles are:|one or more persons responsibles]] for the accounts, no other member of staff can sign the form; +
-  *3)  please attach to the form a photocopy of your ID card (both sides) or passport (pages with your photo and personal data).+
  
 +==== VISITOR account ====
 +It must be explicitly requested by your referral.\\
 +The School has created a web application for registering visitors online before the date of their arrival.\\
 +Please follow this [[https://​services.sissa.it/​im/​temp/​Instructions%20for%20Registering%20Short%20term%20visitors.pdf|instructions]] if you need help with the registration.\\
 Please note: **VISITOR ACCOUNTS have no a SISSA E-MAIL address** (Comitato Utenti ITCS 9/​11/​2010).\\ ​ Please note: **VISITOR ACCOUNTS have no a SISSA E-MAIL address** (Comitato Utenti ITCS 9/​11/​2010).\\ ​
 +**If you complete the form, your account will be activated on the day of your arrival.**
  
-The form must be clearly filled in using **capital letters**, so as to avoid any misunderstanding and possible errors in the account opening procedure that cause a waste of time to the user and to the staff+===== How to get a NEW account ===== 
-**The form duly and fully completed and signed** is to be handed over to helpdesk Staffroom A-115, before 13.30+  ​Accounts creation is almost fully automaticit depends on the correct insertion ​of your personal data and work position information by the office or secretariat of reference
-The account ​will normally be operational ​the same day at 14:30After 13.30 the account will be operational ​the next working day.+  You will receive an email notification about the creation of your accountwith the first access password and activation date
 +  * Please change it immediately after the opening of your account ​(please read the [[:services:​accounts:​change_password|change password page]]); 
 + 
 +The username is also generated automatically,​ as the SISSA email address.\\ 
 +Since the user name generation can give unexpected results, you can always refer to the helpdesk in case of user names that contain offensive or inadequate words.\\ 
 + 
 +**Physical modules are no longer accepted.**\\
  
-The **username** for the new account must be, without exception, made up: 
-   * **by the initial part of the first name followed by a part of the surname** or 
-   * by the surname (sometime it is not possible to use surnames due to problems of homonymy, so generally it is better to choose the other solution). 
-<color Maroon> First names or nicknames will not be accepted.</​color>​\\ 
-About your **password**:​ 
-  * please change it immediately after the opening of your account (please read the [[:​services:​accounts:​change_password|change password page]]); 
   * read the [[:​services:​accounts:​security_password|e-mail warning page.]]   * read the [[:​services:​accounts:​security_password|e-mail warning page.]]
  
 ---- ----
-{{:​services:​accounts:​proutenti011-12.pdf|Download the reference guide for the new users (pdf format)}}+{{:​services:​accounts:​proutenti011-12.pdf|Download the reference guide for the new users (pdf format) ​- OBSOLETE}}
 ---- ----
  
 ===== How to get an account renewal ===== ===== How to get an account renewal =====
-  +To change the expiration date of an account, it is sufficient an e-mail sent by the office or secretariat ​of reference.\\ 
-To change the expiration date of an account, it is sufficient an e-mail sent by [[#​Area/​Group account-responsibles are:|the account responsible ​of your Area/​Group]] to: [[accounts@sissa.it]] with the new expiration date. Each Area/Group has one or more persons responsibles for the accounts, no other member of staff can sign the form. \\ +But also this process **is fully automatized based on the work information inserted on a contract change ​or renewal**.\\ 
-Users **are kindly requested NOT to send their renewal ​requests directly to [[accounts@sissa.it]]**; ITCS staff can not change ​your expiration ​date without an e-mail of authorization from your account responsible.+In the other cases you must fill in a web form to request the renewal **BEFORE** ​your account ​expiration.
  
-Note that, due to Italian laws, people who do not have a justified relationship with the School CANNOT obtain/​maintain a SISSA account, as communicated in the [[:services:accounts:​estrattoComitUt|Users' Committee of June 2007]] (Italian only).+[[https://services.sissa.it/​im/​accounts/​renewalRequest|Renewal request web form]]  
  
 +[[webservices:​accountrenewal|Documentation for the renewal request web form]]
  
 +(for any technical problems write to [[webservices@sissa.it]]).
 +<note important>​under revision</​note>​
  
-===== Area/Group account-responsibles are: ===== +Note thatdue to Italian lawspeople who do not have a justified relationship with the School CANNOT obtain/maintain a SISSA accountas communicated in the [[:services:​accounts:estrattoComitUt|Users' Committee of June 2007]] (Italian only).
- +
-^ Area/Group ^ Responsible(s) ^ Co-responsible(s) ^ +
-| ||| +
-^ Area Matematica ^ ^ ^ +
-|Group: Fisica Matematica / Mathematical Physics (FM/MP) / Laurea Magistrale (LM) |[[heltai@sissa.it|Luca Heltai]] | | +
-|Group: Analisi Funzionale/​Functional Analisys (MA/FA) |[[heltai@sissa.it|Luca Heltai]] | | +
-| ||| +
-^ Area Neuroscienze ^ ^ ^ +
-|Group: Neurobiologia (NB) |[[taccola@sissa.it|Giuliano Taccola]] |[[zoccolan@sissa.it|Davide Zoccolan]] | +
-|Group: Neuroscienze/​Cognitive Neuroscience (CNS) |[[zoccolan@sissa.it|Davide Zoccolan]] |[[taccola@sissa.it|Giuliano Taccola]] |  +
-| ||| +
-^ Area Fisica ^ ^ ^ +
-|Group: Stati Condensati / Condensed Matter (CM) |[[dalcorso@sissa.it|Andrea Dal Corso]] |[[bussi@sissa.it|Giovanni Bussi]][[valda@sissa.it|Riccardo Valdarnini]][[gambassi@sissa.it|Andrea Gambassi]] | +
-|Group: Statistical and Biological Physics/Scienze Statistiche e Biologiche (SBP) |[[bussi@sissa.it|Giovanni Bussi]] |[[dalcorso@sissa.it|Andrea Dal Corso]], [[gambassi@sissa.it|Andrea Gambassi]], [[valda@sissa.it|Riccardo Valdarnini]] | +
-|GroupAstrofisica/​Astroparticle (AP/APP) |[[valda@sissa.it|Riccardo Valdarnini]] |[[gambassi@sissa.it|Andrea Gambassi]], [[bussi@sissa.it|Giovanni Bussi]], [[dalcorso@sissa.it|Andrea Dal Corso]] | +
-|GroupParticelle / High Energy (PE/HE/APP) |[[gambassi@sissa.it|Andrea Gambassi]] |[[valda@sissa.it|Riccardo Valdarnini]],​ [[bussi@sissa.it|Giovanni Bussi]], [[dalcorso@sissa.it|Andrea Dal Corso]] | +
-| ||| +
-^ Other groups ^ ^ ^ +
-|ILAS/LISNU |[[mussardo@sissa.it|Giuseppe Mussardo]] | | +
-|SISSA Administrative and Technical Personnel ​(STAFF|[[lucatello@sissa.it|Alessandra Lucatello]] |any Human Resources Office staff member | +
-|Medialab staff |[[mick@medialab.sissa.it|Mick McElroy]], [[enrico@medialab.sissa.it|Enrico M. Balli]] | | +
- +
- +
-\\+
  
 +==== Accounts e-mail reference ====
 +Any information/​request about your SISSA account will be managed through the following e-mail address:\\
 +**[[accounts@sissa.it]]** \\
 +Users **must NOT to send their renewal requests directly to [[accounts@sissa.it]]**;​ ITCS staff can not change your expiration date without an e-mail of authorization from your PI or responsible. Write to [[accounts@sissa.it]] only for other kind of issues with the SISSA account.
 +===== Account and network policies =====
 +The Italian Republic laws as well as standard networking policies govern the use of the account.\\
 +You can find a complete explanation here:\\ \\
  
 +[[:​sissanetcomppolicy|SISSA Network computing policy]]
  
-The Italian Republic laws as well as standard networking policies govern the use of the account. ​