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This shows you the differences between two versions of the page.
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printing:removejob-gut [2011/04/28 13:24] marina |
printing:removejob-gut [2021/01/13 14:08] (current) ritossa |
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| Nobody is perfect, anyone can print a wrong file or a file which makes the printer go crazy.\\ | Nobody is perfect, anyone can print a wrong file or a file which makes the printer go crazy.\\ | ||
| - | You can monitor the status or delete (if it necessary) your printing job using the following spooler web page: **http://spooler.sissa.it** \\ | + | You can monitor the status or delete (if necessary) your printing job using the following spooler web page: **https://printers.sissa.it** \\ |
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| - | In the //**Jobs**// page **http://spooler.sissa.it:631/jobs/** you can see all active jobs in all our network printer queues. \\ | + | In the //**Jobs**// page **http://localhost:631/jobs/** you will see all active jobs in all our network printer queues. \\ |
| {{ja1.jpg?600x350|An example of a Jobs page ...}}\\ | {{ja1.jpg?600x350|An example of a Jobs page ...}}\\ | ||
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| * **2)** and then click on ** Search**. | * **2)** and then click on ** Search**. | ||
| {{j2.jpg|You can select a specific queue ...}}\\ | {{j2.jpg|You can select a specific queue ...}}\\ | ||
| - | The spooler give you some information like: | + | The spooler gives you the following information: |
| ID Name User Size Pages State Control | ID Name User Size Pages State Control | ||
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| ==== To remove your job from the queue: ==== | ==== To remove your job from the queue: ==== | ||
| - | in the //Control// column of the active printing jobs, you will able to see some buttons.\\ | + | In the //Control// column of the active printing jobs, you will able to see some buttons.\\ |
| - | To remove your job from the queue, click on **Cancel Job** button (on the line of your printing job).\\ | + | To remove your job from the queue, click the **Cancel Job** button (on the line of your printing job).\\ |
| {{j3.jpg| Click on Cancel Job to remove one of your printing jobs.}}\\ | {{j3.jpg| Click on Cancel Job to remove one of your printing jobs.}}\\ | ||
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| ---- | ---- | ||
| If the printer prints " crazy " pages, it has to print all pages in its memory. \\ | If the printer prints " crazy " pages, it has to print all pages in its memory. \\ | ||
| - | **DO NOT SWITCH OFF any PRINTER while it is printing. If helpdesk staff is present ask their help.** | + | **DO NOT SWITCH OFF any PRINTER while it is printing. If helpdesk staff are present ask their help.** |
| ---- | ---- | ||
| ==== During the weekend ==== | ==== During the weekend ==== | ||
| - | During the weekend or when the helpdesk staff is not present, | + | During the weekend or when the helpdesk staff are not present |
| and if there are no other solutions (other printers work normally for example),\\ | and if there are no other solutions (other printers work normally for example),\\ | ||
| - | * **1)** if a job has been removed from the queue (otherwise the spooler try to send it again); | + | * **1)** if a job has been removed from the queue (if it has not been removed the spooler tries to send it again); |
| * **2)** but the the printer is " blocked " due to the content of the job in its memory; | * **2)** but the the printer is " blocked " due to the content of the job in its memory; | ||