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printing:removejob-gut [2011/03/28 15:47] marina |
printing:removejob-gut [2011/04/29 13:25] marina |
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| ====== How to check the printer queues and how to remove a printing job====== | ====== How to check the printer queues and how to remove a printing job====== | ||
| - | <note w> | + | \\ |
| - | At the moment is not possible to remove the printing jobs sent from laptops.</note>\\ | + | **<color Maroon>At the moment is not possible to remove the printing jobs sent from laptops. |
| + | </color>**\\ | ||
| + | \\ | ||
| + | **<color purple > | ||
| + | NEVER SWITCH OFF THE PRINTER WHEN IT IS PRINTING, paper could get stuck inside.</color>**\\ | ||
| ---- | ---- | ||
| \\ | \\ | ||
| Line 14: | Line 18: | ||
| ==== To see the active jobs of a specific network printer queue: ==== | ==== To see the active jobs of a specific network printer queue: ==== | ||
| - | * **1)** insert in the **//Search in Jobs://** field the printer queue name (for example **pst**) where you have sent your job | + | * **1)** insert in the **Search in Jobs:** field the //**printer queue name**// (for example //pst//) where you have sent your job |
| - | * **2)** and then click on//** Search**//. | + | * **2)** and then click on ** Search**. |
| {{j2.jpg|You can select a specific queue ...}}\\ | {{j2.jpg|You can select a specific queue ...}}\\ | ||
| The spooler give you some information like: | The spooler give you some information like: | ||
| Line 22: | Line 26: | ||
| \\ | \\ | ||
| \\ | \\ | ||
| + | |||
| ==== To remove your job from the queue: ==== | ==== To remove your job from the queue: ==== | ||
| - | in the //Control// column of the active printing jobs, you will able to see some buttons.\\ | + | In the //Control// column of the active printing jobs, you will able to see some buttons.\\ |
| To remove your job from the queue, click on **Cancel Job** button (on the line of your printing job).\\ | To remove your job from the queue, click on **Cancel Job** button (on the line of your printing job).\\ | ||
| {{j3.jpg| Click on Cancel Job to remove one of your printing jobs.}}\\ | {{j3.jpg| Click on Cancel Job to remove one of your printing jobs.}}\\ | ||
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| ---- | ---- | ||
| ---- | ---- | ||
| - | If the printer prints "crazy" pages, it has to print all pages in its memory. \\ | + | If the printer prints " crazy " pages, it has to print all pages in its memory. \\ |
| **DO NOT SWITCH OFF any PRINTER while it is printing. If helpdesk staff is present ask their help.** | **DO NOT SWITCH OFF any PRINTER while it is printing. If helpdesk staff is present ask their help.** | ||
| ---- | ---- | ||
| Line 40: | Line 45: | ||
| * **1)** if a job has been removed from the queue (otherwise the spooler try to send it again); | * **1)** if a job has been removed from the queue (otherwise the spooler try to send it again); | ||
| - | * **2)** but the the printer is "blocked" due to the content of the job in its memory; | + | * **2)** but the the printer is " blocked " due to the content of the job in its memory; |
| you can try to switch off the printer and after a minute, switch it on again.\\ | you can try to switch off the printer and after a minute, switch it on again.\\ | ||
| **<color purple > | **<color purple > | ||
| - | NEVER SWITCH OFF THE PRINTER WHEN IT IS PRINTING.</color>**\\ | + | NEVER SWITCH OFF THE PRINTER WHEN IT IS PRINTING, paper could get stuck inside.</color>**\\ |