All purchases of IT equipment must be handled through the ITCS offices.
Before submitting the request, you will need:

  • The budget code that will cover the expense.
  • Verification that sufficient funds are available to satisfy the request.
  • Verification that the funds can be used for the type of items requested (e.g., IT hardware, software licenses).
    If the funds are currently allocated to different cost accounts (CA), please request a transfer from the relevant administrative offices in advance.

Once these checks are complete, you may submit your request to helpdesk@sissa.it (If you are not the budget owner, make sure to include the owner in CC for approval).
Your request must include:

  • The budget code
  • The final user who will be assigned the equipment
  • A list of the required items, including all technical specifications and accessories
    (only ITA or ENG/USA keyboard layouts can be selected)

The ITCS office will then contact the suppliers to obtain quotations (items must be available on the public administration electronic marketplace - MePA).
You will receive the quotation for approval. Once approved, the process will be forwarded to the appropriate administrative offices.

Please note that orders may need to be grouped together, depending on procurement requirements.
Procurement timelines depend on several factors, many of which fall outside the control of the IT department.
For this reason, precise or guaranteed delivery times cannot be ensured. Users are therefore advised, whenever possible, to plan their IT equipment needs well in advance.



Framework agreements



Below is the list of currently active and under‑activation framework agreements.
These agreements allow the purchase of IT equipment with access to higher discount rates and, in most cases, shorter procurement times:

Apple products: under implementation

Mobile Workstations (laptops): under implementation

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