This is an old revision of the document!
I can login but I can not access to my files
Due to a problem on the file system server or due to a network problem, your workstation can lose “the contact” with
your file system. Wait a minute before acting, it could be a temporary problem.
If our helpdesk service is not reacheable, you can try to reboot your workstation correctly in order to resume the contact with your file system:
- switch in text mode typing in the same time CTRL ALT F1,
- then CTRL ALT DEL
or
- restart your workstation choosing the restart option on the login screen.
If the connection will not resume, there is another problem, so do no try again.
Send an e-mail to helpdesk@sissa.it