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webmail-horde:filter:spam-level [2011/05/18 11:50] marina |
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- | ====== HORDE: how to modify E-MAIL SPAM FILTER ====== | ||
- | ===== General information about SPAM ==== | ||
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- | Except for some " old " users, all the incoming mail tagged as **[Maybe SPAM]** are automatically moved in the folder INBOX_spam (depending on your spam level value).\\ | ||
- | **<color purple>The users who use POP can access to INBOX_spam folder using webmail service (horde) ONLY</color>**. /** inizio commento or squirrel fine commento*/ | ||
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- | ===== General information about e-mail filters (SPAM included)===== | ||
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- | {{page>services:e-mail_service:e-mail_filters_condivisa}} | ||
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- | ===== What is the spam level? ===== | ||
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- | Each incoming mail is scanned by our anti-spam filter, that assigns it a **spam-score value**. | ||
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- | If an e-mail is suspect, the anti-spam program tags it as **[Maybe SPAM]** and assigns to it a **spam-score value** starting from **3.5**.\\ | ||
- | Depending on your **Spam level** set using **horde** /** inizio commento or **squirrel** fine commento */ (default **5**), the incoming mails will be delivered into the **INBOX** or **INBOX_spam** folder.\\ | ||
- | For example using default settings (Spam level 5): | ||
- | * an e-mail with spam-score value " //5// " will be delivered into the **INBOX_spam** folder, but it is tagged as " [Maybe SPAM] " because its value is > of 3.4; | ||
- | * an e-mail with spam-score value " //4// " will be delivered into the **INBOX** folder, but it is tagged as " [Maybe SPAM] " because its value is > of 3.4; | ||
- | * an e-mail with spam-score value " //3// " will be delivered into the **INBOX** folder.\\ | ||
- | If you set " //1// " as your //Spam level// a lot of your incoming mails will be delivered into the **INBOX_spam** folder (LICIT E-MAILS TOO!!!!). \\ | ||
- | If you set " //9// " as your //Spam level// a lot of your incoming mail will be delivered into the **INBOX** folder (SPAM MAILS TOO).\\ | ||
- | So if you wish to change your spam level, **choose carefully.** | ||
- | ---- | ||
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- | ===== Clean the INBOX_spam folder ===== | ||
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- | :!: You have to check and empty the content of the **INBOX_spam** folder from time to time. | ||
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- | ---- | ||
- | /** inizio commento | ||
- | **It is NOT possible to set the same parameters on horde and on squirrel.**\\ | ||
- | There are some differences, so choose carefully and remember what you have just read before this section.!!\\ | ||
- | fine commento */ | ||
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- | ===== Change default value(s) ===== | ||
- | **Login on horde**, this is the horde login page:\\ | ||
- | https://webmail.sissa.it/horde/login.php | ||
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- | a) Expand, with a click **on the little cross**, the //Mail// item (on the left sidebar). | ||
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- | {{h1.jpg|Expand Mail item...}} | ||
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- | b) then select //Filters// (always on the left sidebar). | ||
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- | {{hf2.jpg|Filter selection...}} | ||
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- | c) You will obtain the access to the //Existing rules// section. \\ | ||
- | Here you will be able to edit the spam filter rule selecting **the little sheet of paper** [ __Edit Spam Filter__ ] on the left of //Spam Filter//.\\ | ||
- | {{hfs1.jpg|Select Edit Spam Filter...}} | ||
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- | d) On the //Spam Filtering// window you can change the standard values: | ||
- | * **1)** the //Spam Level:// field (default is **5 - Standard**); | ||
- | * **2)** the //Folder to receive spam:// field contains the folder name where your spam e-mail is stored (default **INBOX_spam**). **We kindly suggest you to keep the default folder name!! **But if you wish to change this folder name anyway, you have to create this new folder before this operation; | ||
- | * **3)** then click on: **SAVE**. | ||
- | {{hfs2.jpg|Change default value(s)...}} | ||
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- | c) The horde webmail service will inform you: //Changes saved// & //Script successfully activated//.\\ | ||
- | {{hfs3.jpg|Check the returned status...}} | ||
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- | ---- | ||
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- | ===== Disable spam filter rule ===== | ||
- | **Disable spam filter rule in order to receive all the incoming mails in the INBOX folder.**\\ | ||
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- | **Login on horde**, this is the horde login page:\\ | ||
- | https://webmail.sissa.it/horde/login.php | ||
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- | a) Expand, with a click **on the little cross**, the //Mail// item (on the left sidebar). | ||
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- | {{h1.jpg|Expand Mail item...}} | ||
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- | b) then select **Filters** (always on the left sidebar). | ||
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- | {{hf2.jpg|Filter selection...}} | ||
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- | c) You will obtain the access to the//Existing rules// section. \\ | ||
- | Here you will be able to disable the Spam Filter rule.\\ | ||
- | Click **on green sign** [ __Disable Spam Filter__ ] of the //Enabled// column of the //Spam Filter// line. \\ | ||
- | {{hfs4.jpg|Select Disable Spam filter...}} | ||
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- | d) The horde webmail service will inform you that the rule is now disabled.\\ | ||
- | {{hfs5.jpg|Check the returned status...}} | ||
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- | ---- | ||
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- | ===== Enable spam filter rule ===== | ||
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- | **Login on horde**, this is the horde login page:\\ | ||
- | https://webmail.sissa.it/horde/login.php | ||
- | \\ | ||
- | a) Expand, with a click **on the little cross**, the //Mail// item (on the left sidebar).\\ | ||
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- | {{h1.jpg|Expand Mail item...}} | ||
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- | b) then select **Filters** (always on the left sidebar).\\ | ||
- | {{hf2.jpg|Filter selection...}} | ||
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- | c) You will obtain the access to the //Existing rules// section. \\ | ||
- | Here you will be able to enable the Spam Filter rule.\\ | ||
- | Click **on green sign** [ __Enable Spam filter__ ] of the //Enabled// column of the //Spam Filter// line. \\ | ||
- | {{hfs6.jpg|Select Enable Spam filter...}} | ||
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- | d) The horde webmail service will inform you that the rule is now enabled.\\ | ||
- | {{hfs7.jpg|Check the returned status...}} | ||