GENERAL INFORMATION ABOUT YOURS E-MAIL FILTERS

The E-MAIL FILTER RULES —set through webmail service –works always and on any e-mail client you are using.

Every incoming e-mail is filtered by some e-mail filter rules (spam, vacation, forward, filters, personal filter rules). You can manage them using SISSA webmail service (Horde or Roundcube) ONLY.
All e-mail clients (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so any e-mail client can not overwrite or overtake the rules fixed/managed through webmail service.

Please note: the settings defined using Horde are not exportable to Roundcube and viceversa.
After defining a rule through webmail service, this will be active until when you change or overwrite it. The activated filters are the ones which have been saved for last.

  • Setting/modifying a configuration (filters too) using Roundcube will overwrite Horde rules and viceversa. To avoid any problem, to modify/enable/disable your e-mail filter rules use always the same webmail service. NOT BOTH!! For example: you have NOT to set forward and vacation with Horde and then spam filter settings with Roundcube… or viceversa.
  • You can read/send/manage your e-mails using Roundcube, and use the filter settings set through Horde without any problem.

warning! Some e-mail folders are created during the account creation: Drafts, Junk, Sent, Trash. Please do not delete, rename or change anything related to these e-mail folders, otherwise the antispam filter and other e-mail functions could not work correctly using alpine or webmail.

2011/08/30 12:41 · Marina Picek

WEBMAIL FILTER RULE ORDER: you can change the order of your filters rules clicking on the arrows on the right of each filter name. We kindly suggest to keep your Spam Filter rule on the first position.

2011/08/30 12:26 · Marina Picek

FORWARD & VACATION:

SPAM Filter:

For more information about your PERSONAL (other) e-mail filter rules and
how to redirect filtered incoming e-email in a specific folder, please read:





  • E-MAIL FILTER RULES —set through webmail service – works always and on any e-mail client you are using.
  • All e-mail client (alpine, thunderbird, etc.) filter rules work after the rules managed through webmail service, so it CANNOT overwrite or overtake the rules fixed/managed through webmail service (horde).

For example: filter rules, set with Thuderbird, will be active when you run Thunderbird ONLY.


To create/change a rule

Run Thunderbird and select Tools –>Message Filters.
On the Message Filters window, into the box Filters for: choose the folder which represent your SISSA e-mail account (probably it will be username@sissa.it –where username is your SISSA username!.

a) to add a new filter rule click on New;
on the Filter rules windows you have to choose:

  • write a name Filter name: field;
  • choose a rule which checks on the incoming e-mails …. something…;
  • choose an action;
  • click on: OK;
  • then on the Message Filters window Run now.

b) to modify a filter rule:

  • select the filter name (the name of the rule which you wish to change) and then Edit;
  • on the Filter rules windows modify the rule;
  • click on: OK;
  • then on the Message Filters window Run now.

c) to remove a filter rule:

  • select the filter name (the name of the rule which you wish to change) and then Delete;
  • to confirm the operation click on OK.

Please remember: if you use another e-mail client or webmail service, this program/service does not check the incoming mail using this rule. The E-MAIL FILTER RULES —set through webmail service –works always and on any e-mail client you are using.

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